the RoleWere looking for a Product Manager to help bring one of Clairs next products to life.
The product youll initially work on exists today in successful private beta and is actively being expanded. That means youll have a unique opportunity to join early in the product journey and help shape how we take an idea from concept to a real-world product and experience.
This isnt a role where youll inherit a perfectly defined roadmap or be handed a clear playbook for success. We have a direction a problem were working to solve and a vision but there is still plenty to figure out. Youll help turn ambiguity into action make smart decisions with imperfect information and work alongside a small highly collaborative team to build test learn and iterate quickly.
At Clair building products is uniquely complex. Were an embedded fintech company which means great product decisions require balancing the needs of our users with partner priorities and internal business demands all while operating within a regulated environment. Youll work closely with engineering design data finance regulatory operations go-to-market and partner teams to navigate those competing inputs and find the best path forward.
Were looking for a builder who is comfortable with gray areas thinks outside the box and isnt afraid to try something that might not work. You know how to move quickly without being reckless and understand that failing fast is only valuable if youre learning fast too.
You wont be joining a team with every answer already mapped out. Youll help us find them.
If you need someone to tell you exactly how to win this probably isnt the role for you.
What Youll Do
Identify evaluate and help define opportunities for new Clair products and experiences often before the problem or solution is fully understood.
Define and execute product strategy and roadmaps in ambiguous fast-moving environments.
Partner closely with engineering and design to move quickly from concept to experiment to product balancing speed with thoughtful execution.
Build test learn and iterate quicklyknowing when to invest further and when to fail fast and move on.
Balance user experience and needs with partner priorities business requirements and the realities of operating an embedded fintech product.
Spend time with partner management and go-to-market teams to identify new opportunities uncover unmet needs and develop new product concepts when necessary.
Develop a deep understanding of Clair users through feedback behavioral data research and direct conversationsand push for new ways to learn when existing data isnt enough.
Work closely with data and analytics teams to develop hypotheses evaluate product performance and make informed decisions without becoming paralyzed by incomplete data.
Collaborate with design and support teams to create intuitive elegant experiences that help users understand and confidently engage with financial products.
Partner with regulatory finance operations and other internal stakeholders to navigate complex requirements without losing sight of the user experience.
Bring the voice of the customer into product strategy roadmap discussions and day-to-day product decisions.
Analyze market trends emerging customer needs and the broader fintech landscape to identify opportunities for innovation and new business lines.
Advocate for your product and point of view including with senior leadership while remaining open to feedback and willing to change your mind when new information emerges.
Take ownership from problem identification through launch and iterationyou wont just recommend what should happen; youll help make it happen.
What Were Looking For
3 years of product management experience ideally with experience building new products or features from the ground up.
Experience working in consumer fintech neobanking financial services or another complex and regulated industry is preferred.
Comfortable operating in ambiguity; you can create clarity and momentum without needing every decision process or path defined for you.
Strong product instincts paired with a willingness to test those instincts quickly and learn when youre wrong. You should be able to express and extol a strong sense of how you want a product to be before it exists.
Experience balancing multiple stakeholder needs while maintaining a clear point of view about what is best for the user and product.
Deep empathy for how Americans use financial products and an interest in how financial products can meaningfully impact peoples lives and financial wellbeing.
Experience partnering closely with design teams and a strong ability to articulate product preferences user needs and tradeoffs.
Comfort working with engineers data teams and technical systemseven if youre not the most technical person in the room.
Understanding of or curiosity about lending systems underwriting payments risk management or other financial infrastructure is highly preferred.
Strong data fluency and experience using quantitative and qualitative insights to inform product decisions.
Excellent communication and stakeholder management skills with the ability to bring people along when the answer or path forward isnt immediately obvious.
Comfort advocating for a product strategy or roadmap including upward with senior leadership.
A strong sense of ownership and accountabilityyou see problems through rather than waiting for someone else to solve them.
A startup mindset: resourceful adaptable practical and energized by building something that doesnt already exist.
Youll Thrive in This Role If You...
Get energized when someone says We dont know exactly how were going to do this yet.
Can make progress without waiting for perfect information.
Have strong opinions loosely held.
Know that moving fast doesnt mean rushing.
Can balance what users want what partners need and what the business requires.
Are comfortable being wrong as long as you learn quickly. (We call this the Roomba mentality - hit a wall and find a new way forward)
Enjoy creating structure where there currently isnt any.
Think the best part of product management is figuring out what to build next.
This is a role for a builder. The roadmap wont always be clear the answer wont always be obvious and the path to success wont be pre-defined. But if youre excited by the opportunity to help shape whats next for Clair youll have a meaningful opportunity to do just that.
Additional Details
Location: This is a hybrid position based in New York City; you will be expected to come into the office at least three days a week (Tuesdays Wednesdays & Thursdays) with additional days on occasion for client meetings.
Compensation: The annual base salary for this role is $180000. The base pay for this role is determined using many factors such as education skills and experience and is reflective of Clair Series stage and size. Base pay is only one part of Clairs competitive total compensation package which includes equity benefits and additional perks. The base pay range is subject to change and may be modified in the future.
Clair will only contact candidates from @ email addresses. We will never ask for payments or sensitive personal information during the hiring process. If you happen to receive anything suspicious please ignore it.
Need more convincing
Apart from getting to work with our incredible team here are some of the benefits you can expect when you join Clair:
Medical Dental & Vision Coverage with option to extend to your family
Fully-paid parental leave
Company-sponsored 401k HSA and FSA
Unlimited vacation for salaried roles generous PTO for hourly roles
Work from home setup allowance
Access to your earnings every day on Clair
Company-sponsored short-term and long-term disability insurance
Equal Opportunity Employer Information
Clair is an equal opportunity employer and we value diversity at our company. We actively seek a diverse applicant pool and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
For questions please email us at
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