Product Manager – eCommerce Digital Experience

Job Title: Product Manager eCommerce Digital Experience

Location: Miami FL (4 Days Onsite)

Duration: 6 Months Contract-to-Hire

W2 Contract

We are seeking an experienced Product Manager to lead the strategy development and optimization of customer-facing digital experiences. The ideal candidate will have a strong background in B2C eCommerce platforms digital product management customer experience optimization and data-driven decision-making. Experience within the travel industry is highly preferred.

This role will partner closely with business stakeholders UX teams engineering teams and analytics teams to deliver innovative digital solutions that drive customer engagement conversion and business growth.

• Define and execute product strategy aligned with business objectives and OKRs.

• Act as the voice of the customer leveraging qualitative and quantitative data to identify customer needs behaviors and opportunities.

• Lead product discovery efforts including user research competitive analysis and stakeholder alignment.

• Manage product roadmaps prioritization scope timelines and budget throughout the product lifecycle.

• Collaborate with UX engineering marketing analytics and business teams to deliver high-impact customer experiences.

• Drive continuous optimization through experimentation A/B testing and analytics-driven insights.

• Monitor product performance and customer engagement metrics to identify opportunities for improvement.

• Ensure alignment between customer needs business goals and technical capabilities.

• 5 years of experience as a Product Manager or Product Owner.

• Significant experience managing B2C customer-facing eCommerce websites.

• Experience with Headless or Hybrid CMS platforms.

• Strong understanding of customer experience digital commerce and online consumer behavior.

• Experience developing product roadmaps and leading cross-functional teams.

• Ability to translate business goals into actionable product requirements and deliverables.

• Strong analytical communication and stakeholder management skills.

• Experience with Adobe Experience Manager (AEM).

• Experience with Adobe Target for experimentation and personalization.

• Experience with Adobe Analytics or comparable analytics platforms.

• Travel industry eCommerce experience strongly preferred.

• Understanding of:

  • Customer Behavioral Science

  • Design Thinking Methodologies

  • eCommerce Marketing Strategies

  • Personalization and Conversion Optimization

• Experience with A/B testing and experimentation frameworks.