Product Manager

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CS Digital Product Manager

The Product Manager / Product Owner is accountable for the vision roadmap prioritization adoption and measurable business value of assigned AI-enabled digital products used by Consulting professionals and clients. This role requires a hands-on AI-native product leader with mid-to-advanced proficiency using modern agentic tools such as Microsoft Copilot ChatGPT and Claude. The successful candidate must demonstrate how they use these tools beyond basic research or drafting to build repeatable workflows create working prototypes develop and refine requirements analyze complex information automate product tasks test ideas and materially accelerate product delivery. Experience using automation and Model Context Protocol (MCP)-enabled integrations is strongly valued. The role translates consulting business needs into product priorities owns the product backlog and business acceptance criteria partners with engineering to deliver releases and works with change/adoption teams to drive utilization and value realization.

The Product Manager owns the what why and business value of assigned digital products or product families. This role is accountable for establishing product vision defining roadmaps prioritizing investments evaluating business outcomes and ensuring products effectively support the needs of Consulting professionals and addition to core product management capabilities this role requires demonstrated hands-on proficiency with agentic AI tools such as Microsoft Copilot ChatGPT Claude MCP-connected tools prototyping tools and automation agents. Candidates must be able to show how they use these capabilities to create repeatable workflows rapidly prototype solutions develop and challenge requirements synthesize complex inputs automate product-management tasks and improve the quality and speed of decisions and delivery not simply conduct research or draft content. The Product Owner serves as the primary connection point between the Digital Products function and Consulting delivery leadership translating business needs into product priorities while ensuring organizational alignment and sustained value realization.

Key responsibilities include:

Own and maintain the product backlog including epics features user stories acceptance criteria prioritization and backlog health.

Own product vision strategy roadmap lifecycle decisions and prioritization for assigned products.

Accountable for adoption outcomes; partner with Change Management to execute training communications readiness launch and hypercare plans.

Apply mid-to-advanced proficiency with AI tools agentic workflows and MCP-enabled integrations to build repeatable product workflows; develop and refine requirements; create prototypes and proofs of concept; analyze backlogs and complex information; automate routine product tasks; synthesize stakeholder input; and accelerate sound product decisions and delivery.

Identify opportunities to embed AI automation knowledge retrieval and agentic experiences into assigned products where they improve user outcomes delivery efficiency or measurable business value.

Partner with engineering and platform teams to identify where MCP servers tools and connectors can securely expose enterprise systems product data documents workflows or operational context to AI agents.

Rapidly prototype product concepts workflows prompts wireframes or proof-of-concept experiences to validate assumptions before committing engineering capacity.

Prepare Product Council recommendations for investment scaling sustainment and retirement decisions.

Make day-to-day product prioritization and backlog tradeoff decisions within approved roadmap funding risk and capacity guardrails.

Qualifications

Required Qualifications

5 years of experience in a Product Manager Product Owner AI product digital product or similar role.

Required AI fluency: Mid-to-advanced hands-on proficiency with agentic AI tools such as Microsoft Copilot ChatGPT or Claude. Candidates must provide examples of using these tools beyond basic research and content drafting to create multi-step or repeatable workflows develop prototypes improve requirements and acceptance criteria analyze and synthesize complex information automate product-management activities and measurably improve the speed or quality of product outcomes. Candidates should also be able to evaluate AI output critically iterate effectively and apply appropriate judgment related to accuracy privacy security governance and human oversight.

Preferred Qualifications

Consulting/professional services experience especially with ERP/CRM/HCM implementation or delivery operations.

Experience product managing AI-enabled internal platform knowledge retrieval RAG MLOps MCP-enabled integration automation or agentic workflow products.

Ability to evaluate where AI should and should not be used balancing user value adoption risk data privacy governance and quality controls.

Working understanding of Model Context Protocol concepts including how tools connectors agents context sources permissions and governance considerations shape AI-enabled product experiences.

Demonstrated curiosity and experimentation mindset with emerging AI tools including the ability to learn quickly test new workflows and translate lessons into scalable product practices.

Experience owning product backlogs in Agile/Scrum or hybrid delivery models.

Experience writing epics features user stories acceptance criteria and release acceptance plans.

Experience using ADO Jira Aha! Productboard or similar product/backlog tooling.

Experience measuring digital product adoption operational value ROI and product health.

Additional Role Expectations

Employees are expected to maintain current knowledge of industry trends emerging technologies artificial intelligence capabilities MCP-enabled integration patterns agentic workflows product management disciplines responsible AI practices and business application ecosystems relevant to assigned responsibilities.

Professional certifications related to product management business applications agile delivery organizational change management or relevant technology platforms are encouraged and may be pursued as aligned with business and professional development objectives.

At RSM we offer a competitive benefits and compensation package for all our more about our total rewards at believe flexibility and in-person connection both play an important role in how we work and grow. Most roles at RSM follow a hybrid workstyle which means team members are aligned to an RSM office and come together in person when it best supports clients teams development or relationship-building. Some roles may be virtual or primarily on-site based on role requirements team priorities and client needs.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.

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At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.