Product Manager
Job Summary
Key Responsibilities
- Own the product vision strategy and roadmap for the CAI application modernization initiative.
- Elicit document prioritize and manage business and functional user stories from stakeholders across the Commission.
- Translate business needs into clear user stories acceptance criteria and product backlog items.
- Collaborate with solution architects developers UX/UI designers and vendors to define modern technical approaches(including potential platform architecture and integration decisions).
- Prioritize features and technical work based on business value risk dependencies and strategic goals.
- Facilitate agile ceremonies (backlog refinement sprint planning reviews and retrospectives) as needed.
- Serve as the primary liaison between business stakeholders and the technical delivery team.
- Define success metrics and KPIs for the modernized CAI application and track progress against them.
- Support change management user adoption and training efforts related to the modernized solution.
- Ensure the product aligns with Commonwealth and PA PUC standards for security accessibility (WCAG) data privacy and compliance.
- Identify risks dependencies and impediments and drive resolution.
- Provide regular status updates and recommendations to IT leadership and business sponsors.
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| Experience as a Product Manager leading $10M large-scale public-sector modernization efforts | Required |
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| Demonstrated experience modernizing legacy applications or leading digital transformation projects | Required |
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| Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs | Required |
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| Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps Jira or similar). | Required |
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| Experience with overseeing and testing of large data conversions | Required |
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| Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences | Required |
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| Strong organizational and prioritization skills with the ability to manage competing demands | Required |
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| Experience with enterprise application modernization (e.g. migrating from legacy platforms moving to modern architectures). | Highly desired |
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| Familiarity with Microsoft technology stack cloud platforms (Azure) or content management systems | Highly desired |
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| Experience with process improvement and business process reengineering | Highly desired |
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| Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements | Highly desired |
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| Previous experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations | Highly desired |
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| Bachelors degree in Business Information Systems Computer Science or related field (or equivalent experience). | Highly desired |
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| YAFOS Certification | Highly desired |
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