Product Designer
San Francisco, CA - USA
Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
The design team at Plaid is made up of product designers researchers and content strategists who work with our cross-functional partners to create Plaids products. Please visit to learn more about the Design team.
The Consumer team at Plaid builds and owns the key consumer touchpoints from Plaid: Plaid Link and our future direct to consumer experiences. Plaid Link is the embedded UX that all of Plaids customers integrate in order to securely have their end-users share their bank data via Plaid and Plaids core business is built on consumer trust and confidence in that platform. Its this teams responsibility to build on the success of the existing platform to keep innovating and delivering high quality consumer experiences that unlock financial freedom for users leveraging Plaids products.
Were looking for an experienced Product Designer to own the design of Plaids consumer experiences. This is novel scope: a first-party direct-to-consumer product inside a company most people know only through other companies apps. Youll be the sole designer on a small senior team partnering closely with one PM and one engineering lead (as well as a nimble team of IC engineers). Your pod is also part of the larger Consumer team and youll get to work across it on other projects too. Youll set the quality bar for the surface and take work from ambiguous problem to shipped polished detail. We care a great deal about craft here this is the product where Plaids brand is judged directly by consumers so the details are the substance not the finish. We also work fast and we expect the person in this role to have already made agentic development a real part of how they design and build.
Responsibilities:
Own consumer surface design end to end from problem definition through pixel-level polish
Set and hold the visual and interaction quality bar for Plaids consumer product
Partner directly with product and engineering from planning through execution shaping what gets built
Build working prototypes including with AI agents to test ideas before committing engineering time
Produce high-quality work from wireframes and user flows to pixel-perfect prototypes with delightful interactions
Advocate for consumers and for user-centered process across the team
Contribute to design culture through collaboration presenting work and sharing feedback
Qualifications:
4 years creating and shipping quality digital products with consumer experience across mobile and web
Exceptional visual and interaction craft you can build nearly anything yourself and the details are right
Youve genuinely integrated AI agents into how you design and build and can speak to what that changed
Strong verbal and visual presentation skills and an articulate point of view about design
A proven record of influencing team direction and planning and of tying design to business goals and metrics
Nice to have: you ship your own code or have worked as a design engineer
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Required Experience:
IC
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.