Procore Project Administrator

Position Summary

The Procore Project Administrator is an enterprise-level senior individual-contributor role. You will manage the daily administration configuration and governance of Pikes Procore platform across the fixed-price project portfolio.

This role partners with the PMO Operations and IT to ensure every fixed-price project is set up correctly consistently governed and supported from pre-construction through closeout. This is a hands-on process-driven role for someone who has administered Procore before and understands construction project management. This job is on-site in Charlotte NC reporting to the Director of PMO.

Essential Functions:

Platform Administration & Configuration:

• Responsible for Procore company and project-level configuration standards and templates across all Pike entities

• Manage users permission templates and the required project roles following established access standards; provision and deprovision access and keep role assignments accurate

• Review and approve requests for elevated Procore permissions

• Maintain separation of responsibilities between Project Managers Project Administrators and other administrative roles

• Configure and maintain tools custom fields and workflows (including change-order and cost-change approvals) that support automated Oracle integration

• Perform periodic security and role clean-up to remove permission drift and enforce least-privilege access

• Troubleshoot complex Procore configuration permissions workflow and data issues

• Determine whether issues originate from project configuration user permissions workflow logic integration behavior or system functionality

• Document root cause and implement or coordinate corrective action

• Escalate platform defects to Procore or IT when appropriate

Project Setup & Governance:

• Create projects including child and intercompany projects where scenarios are not inherited from the Bid Board

• Assign the required project roles at setup so PMs start from a correct standardized baseline

• Edit lock and unlock budgets safeguarding the original/baseline budget while PMs continue to load and manage working budgets

• Delete Prime Contracts when required

• Configure change-order and cost-change workflows per project and hand PMs a ready-to-run setup

Change Management Training and Adoption:

• Support onboarding training office hours and hypercare for PMs and Operations

• Reinforce SOPs and standard operating practices; translate enhancement releases into clear adoption-ready guidance

• Escalate issues for Procore configuration questions and troubleshooting

Reporting and Continuous Improvement:

• Monitor and escalate Procore exception reporting

• Maintain the accuracy of data that feeds portfolio and executive reporting

• Identify process and configuration improvements and contribute to enhancement governance and release readiness

Minimum Requirements:

• Regular attendance is required

• 5 years in construction project management PMO or construction technology including 2 years administering Procore

• Bachelors degree in a related field is preferred

• Procore admin: Prior hands-on experience as a Procore System Administrator including configuring permissions roles workflows tools and integrations at the company/enterprise level

• Project management: Familiarity with construction project management; power delivery / electric utility construction experience strongly preferred

• Process and certifications: Process-oriented professional backed by relevant certifications such as Procore Certification (Administrator) PMP or CAPM and/or a process-discipline credential such as Lean or Six Sigma

• Governance: Ability to enforce standards and governance while partnering constructively with field-based PMs and Operations

Other Skills:

• Experience supporting a Procore/ERP integration (Oracle a plus)

• Background in a program-rollout environment including change management and adoption work

• Familiarity with fixed-price/lump-sum construction project controls: budgets change orders and prime contracts

• Comfortable operating across multiple business units/entities with differing needs

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle feel or operate objects tools or controls; reach with hands and arms.

Work Environment:

While performing the duties of this job the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Our Benefits:

• Medical dental and vision insurance

• HSA dependent care and medical flexible spending accounts

• Employee Assistance Program (EAP)

• 401(k) with company match

• Life insurance and short-term and long-term disability

• Paid time off paid holidays and family and medical leave

If this sounds like you come join the PIKE family.

About Us

Founded in 1945 Pike is a leading provider of construction repair and engineering services for electric and gas utilities as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country and we continuously expand our offerings to supply our customers with the ideas technology experience workforce and equipment to perform any job.

Essential is the one word that sums up who we are the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety collaboration innovation and exceptional customer service.

Equal Employment Opportunity

Pike Enterprises LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin and/or status as a protected veteran or individual with a disability.