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Process Improvement Specialist
Job Location:
Job Location:
Alameda, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
7 August 2026 (Yesterday)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
As a Process Improvement Specialist you will help us turn what has worked for one client into a repeatable system that works for every client. You will look across our delivery pipeline find what slows us down and build the templates and standards that let us build faster without cutting corners.
What Youll Do
- Analyze the discovery to deployment pipeline and identify bottlenecks across client engagements
- Document and standardize workflows for development QA and support teams
- Partner with project managers to reduce delivery time without sacrificing quality
- Build repeatable templates and checklists for common client requests
- Monitor support ticket trends and recommend process changes to reduce recurring issues
- Report on process efficiency metrics to leadership
What Were Looking For
- Experience in operations process improvement or business analysis ideally at a software or services company
- Comfort digging into workflows and turning them into clear documentation
- Analytical mindset with the ability to turn support and delivery data into concrete recommendations
- Strong communication skills to get buy-in across development QA and client-facing teams
- Bonus: experience with process frameworks (Lean Six Sigma or similar) is a plus but not required
