Process Assistant

This position requires in-role training at an operating site which will be 2 weeks in duration. This training will be located 50 miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our this role you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.

Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key job responsibilities
- Support mentor and motivate others
- Manage safety quality productivity and customer delivery promises
- Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
For this role you will need to be:
- At least 18 years old and authorized to work in the United States
- Able to work 40 hours/week and overtime as required
- Able to lift 49 pounds stand and walk during shifts lasting up to 12 hours and frequently push pull squat bend and reach as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments and grocery locations include refrigerated environments)

-1 years of Microsoft Office products and applications experience
-High school or equivalent
-Work a flexible schedule/shift/work area including weekends nights and/or holidays
-Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
-Work 40 hours/week and overtime as required

- 1 years of experience directly managing others experience
- 1 years of working in a manufacturing distribution warehousing retail or grocery environment experience
- Experience with performance metrics and process improvement and Lean techniques
- Experience using strong customer service communication and interpersonal skills or experience in guiding training and mentoring others

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at CA SAN LEANDRO - 25.50 - 25.50 USD hourly