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Print Production and Customer Service Specialist

TX251


Job Location:

Houston, MS - USA

Hourly Salary: USD 17 - 20
Posted: 7 October 2026 (21 days ago)
Application Deadline: 25 January 2027
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • Free uniforms
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
PostNet 1337 W 43rd St Ste B Oak Forest Houston TX

Pay: $18.00$20.00 per hour based on experience

Job Type: Full-Time 3540 hours per week

Schedule: MondayFriday 9 AM6 PM; Saturday 10 AM2 PM. Saturday availability required with a weekday off when working Saturday.

About the Position

PostNet Oak Forest is seeking an experienced customer-focused professional with strong computer skills and practical knowledge of Adobe software digital printing or document preparation.

This hands-on position combinescustomer service digital print production shipping and daily business operations. Approximately 2540% of the workday involves printing file preparation and finishing.

Were looking for someone who enjoys working directly with customers solving problems producing quality work and taking initiative. The right candidate will also help support and guide coworkers as part of our team.

Previous shipping experience is not required. We provide training on our shipping systems and procedures.

Key Responsibilities

Printing and Document Services

  • Review customer files for sizing resolution formatting and print readiness.

  • Use Adobe applications to edit PDFs resize artwork and make basic file corrections.

  • Prepare and produce flyers brochures business cards and other printed materials.

  • Operate digital printing and finishing equipment including cutting binding and laminating.

  • Inspect completed work for accuracy and quality.

Customer Service and Operations

  • Provide professional service to customers in person by phone and email.

  • Discuss customer projects and recommend appropriate printing shipping and business solutions.

  • Assist with UPS FedEx DHL and USPS shipping and packaging services.

  • Process customer orders payments and mailbox services accurately.

  • Resolve routine customer concerns and manage multiple priorities.

  • Support the Center Manager with daily operations and help guide coworkers.

Required Qualifications

  • Minimum two years of customer-facing or related business experience.

  • Practical experience with Adobe Acrobat Photoshop Illustrator PDF editing or digital print production.

  • Strong computer proficiency and ability to learn new applications.

  • Excellent communication organization and problem-solving skills.

  • Ability to work independently multitask and maintain attention to detail.

  • Dependable professional and comfortable taking initiative.

  • Saturday availability from 10 AM2 PM.

Preferred Qualifications

  • Experience in a print shop copy center sign shop or business-services environment.

  • Experience preparing artwork correcting files or operating digital printing equipment.

  • Familiarity with print finishing including cutting binding and laminating.

  • Previous team lead employee training or supervisory experience.

Advanced graphic design skills are not required. Training is provided on our equipment and procedures.

Benefits

  • 401(k) with company match

  • Two weeks paid vacation after one year and paid holidays

  • Predictable daytime schedule

  • Paid training and company-provided uniforms

  • Employee discounts on qualifying products and services

  • Opportunities for professional growth and increased responsibility

Physical Requirements

This active position involves standing moving throughout the center and handling packages up to approximately 50 pounds with or without reasonable accommodation.

If you enjoy helping customers working with technology and turning digital files into quality printed products wed like to hear from you.

Compensation: $17.00 - $20.00 per hour



At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!


*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.


Required Experience:

IC


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