Principal Software Engineer, PSA CX

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany the UK and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS SGC WATA and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City Tokyo Shanghai Hong Kong Toronto Guadalajara Dallas and Paris.

Were transforming the collecting experience with technology that brings authentication grading and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics including pricing scarcity reports and historic sales data accessible to every collector old or new. Our engineering mission is to democratize technology while promoting innovation collaboration and continuous learning throughout the organization. Were seeking engineers to utilize advanced technology in agile settings with a focus on improving the customer experience for every collector.

Our Collectors Experience team is enhancing an entirely virtual and digital Collectors ecosystem. Were delivering a unified end-to-end experience across all our brands from grading submissions to marketplace serving millions of collectors and investors worldwide. Youll join a high performing engineering team and partner with product design and cross-functional teams. Were looking for a Staff Software Engineer to help design and build a scalable back-end architecture that powers PSA Set Registry PSAs flagship experience for collectors to organize compete and celebrate their PSA-graded collections. This is a highly visible consumer-facing product at scale (hundreds of thousands of registered sets) with a deeply engaged user base of collectors who care about every card ticket and set they build on the platform.

What Youll Do:

• Contribute to the design and development of new cloud-based software architectures

• Own and deliver complete features including design architecture implementation testability and deployment

• Provide feedback pertaining to technical designs proposals and code

• Analyze existing applications / databases and identify areas for improvement

• Design and contribute to APIs that can support user experiences on web and mobile applications

• Participate across the entire software development lifecycle taking features from concept to production release

• Collaboratively create solutions with other teams

• Troubleshoot software issues and debug a large codebase

• Develop and execute unit and integration tests

• Contribute to technical documentation to increase maintainability of software assets

Who You Are:

• 7 years of software engineering industry experience building backend software with exposure to microservices event-driven architectures and batch processing.

• Strong proficiency in Python

• Strong fundamentals working with databases and data modeling both relational (e.g. PostgreSQL) & NoSQL (e.g. DynamoDB)

• 5 years of experience building solutions using AWS technologies such as: Lambda SQS SNS EventBridge API Gateway

• Experience with containerization and orchestration infrastructure (e.g. Docker Kubernetes ECS)

• Experience with IaC such as CDK/CloudFormation or TerraForm

• Experience collaborating with Engineering and Product teams to turn complex business requirements into clean and extensible APIs

• Possess strong technical analytical troubleshooting and communication skills with the ability to visualize and document processes

• Proficient at using appropriate security documentation and/or monitoring best practices

• Familiar with Agile/Scrum methodologies

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We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email

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