Principal Service Delivery Manager Client Partner

Key Responsibilities

• Own and execute account-level go-to-market strategy and revenue growth plans.
• Drive pipeline creation opportunity development deal shaping and large deal wins.
• Identify upsell cross-sell and white-space expansion opportunities across assigned accounts.
• Build trusted relationships with executive stakeholders including CIOs CDOs and senior business leaders.
• Align client priorities with Industry & Digital offerings across Data AI Cloud GenAI and digital transformation.
• Own account-level commercial performance including revenue margin forecast and pipeline health.
• Drive pipeline governance deal reviews forecasting discipline and revenue realization.
• Ensure alignment between sold margin and delivered margin in partnership with delivery leadership.
• Activate alliance and co-sell opportunities with partners such as AWS Google Cloud Platform Snowflake and similar ecosystems.
• Provide commercial leadership to Account Delivery Leaders and partner with Delivery Executives on governance risk visibility and operating rhythm.
• Required Skills and Experience
• Bachelors degree in Business Technology Engineering or a related experience in sales account management business development consulting or commercial leadership within technology services.
• Proven track record of driving revenue growth pipeline development and large deal engaging and influencing C-level executives and senior business stakeholders.
• Strong understanding of Data Artificial Intelligence Cloud Analytics Digital Transformation and Generative AI solutions.
• Demonstrated experience managing revenue margin pipeline and forecasting leadership communication relationship-building negotiation and stakeholder management skills.
• Ability to collaborate effectively across sales delivery solution and alliance teams in a matrixed environment.

Preferred Qualifications

• Experience supporting strategic enterprise accounts and complex client portfolios.
• Experience within global technology consulting digital services cloud data AI or transformation environments.
• Experience with alliance-led growth and co-sell motions involving AWS GCP Snowflake or similar partners.
• Demonstrated success supporting large-scale transformation opportunities and complex commercial discussions.