Principal Quality Assurance Engineer
San Jose, CA - USA
Job Summary
Renesas Electronics is looking for a Principal Quality Engineer to support highly demanding strategic customers by driving disciplined technical quality execution across advanced semiconductor technologies. This role serves as a trusted customer-facing quality expert leading complex escalations translating customer expectations into internal execution plans and strengthening customer confidence through clear communication data-driven analysis and measurable quality improvement.
The Principal Quality Engineer will operate at both technical and customer-engagement levels partnering with internal stakeholders and customer teams to manage high-visibility quality concerns anticipate customer risk drive rapid containment and corrective action and ensure consistent executive-level communication without direct people-management responsibility.
Responsibilities:
Customer Quality Technical Leadership
Act as the technical quality interface for highly demanding strategic customers leading quality engagements technical reviews executive updates and complex escalations.
Own customer quality performance analysis including PPM RMA Failure Analysis Requests audits scorecards recurring quality trends and customer-specific improvement plans
Prepare and present concise data-backed technical quality updates for escalation meetings and internal leadership reviews.
Translate customer requirements concerns and quality expectations into actionable internal priorities with clear owners timing risks and closure criteria
Cross-Functional Influence & Mentorship
Provide technical leadership coaching and guidance to cross-functional partners on customer quality expectations and structured problem solving
Coordinate priorities across customers products and escalations to ensure timely and effective quality execution
Develop and promote best practices for customer engagement issue resolution communication consistency and quality documentation
Issue Resolution & Risk Management
Drive end-to-end resolution of complex customer quality issues from immediate containment through root cause corrective action effectiveness verification and customer closure
Lead urgency-driven cross-functional investigations across fab assembly/test R&D product engineering supply chain and supplier quality using structured problem-solving methodologies
Manage sensitive customer escalations with disciplined communication cadence fact-based status reporting risk assessment and executive-ready summaries
Strategic Improvement & Influence
Partner with internal leadership to influence design-for-quality process robustness reliability strategies and customer-specific quality improvement roadmaps
Use customer feedback field data failure analysis learnings and quality metrics to identify systemic gaps reduce recurrence and improve customer perception of Renesas quality execution
Drive proactive risk reviews for critical customer applications including readiness for audits quality reviews reliability concerns and product change communications
Qualifications :
Qualifications:
Experience supporting demanding strategic or executive-level customers in a customer-facing technical quality role
Demonstrated ability to manage high-visibility customer escalations with urgency clarity ownership and disciplined follow-through
Expertise in structured problem solving root cause analysis containment corrective action effectiveness verification and customer communication
Strong knowledge of semiconductor manufacturing processes including wafer fab assembly test reliability failure analysis and supplier quality interactions
Excellent executive communication skills with the ability to present concise technical conclusions risks options and recommended actions
Ability to influence cross-functional teams without direct authority and align global stakeholders around customer-critical deliverables
Available to support domestic and international business travel for customer meetings audits quality reviews and escalation support
Education:
10 years of relevant experience with BSEE or 8 years of relevant experience with MSEE or equivalent technical experience
Customer Quality Product Engineering Reliability Engineering Failure Analysis or related semiconductor quality experience supporting strategic customers business units and cross-functional escalation teams.
Additional Information :
The expected annual pay range for this position is $180K-225K. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location applicable experience and skillset of the candidate. we put in the additional information
Renesas is an embedded semiconductor solution provider driven by its Purpose To Make Our Lives Easier. With a global team of over 21000 engineers and problem solvers in more than 30 countries we offer the opportunity to work on worldleading technology for Automotive Industrial Infrastructure and IoT shaping a safer healthier greener and smarter future.
At Renesas TAGIE is our culture grounded in being Transparent Agile Global Innovative and Entrepreneurial. It shapes how we work grow and deliver on our purpose together. This collaborative spirit and mindset drive our semiconductor technology to transform industries and impact millions of lives.
We believe in rewarding our employees with a competitive benefits package alongside their salary. More information will be provided during the hiring process.
Are you ready to join our team and shape the future with us
Renesas Electronics is an equal opportunity and affirmative action employer committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex race religion national origin gender gender identity gender expression age sexual orientation military status veteran status or any other basis protected by law. For more information please read our Diversity & Inclusion Statement.
Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.
Remote Work :
No
Employment Type :
Full-time
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more