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Principal Product Manager
Job Location:
Job Location:
Washington, AR - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
18 September 2026 (21 hours ago)
Posted:
Application Deadline:
16 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
Product Strategy & Vision: Define and maintain the multi-year product strategy vision roadmap and key success metrics for enterprise-wide Rail Incident Management and Service Disruption capabilities.
Stakeholder Partnership: Serve as the primary liaison between rail operations customer experience teams technology organizations and executive leadership to translate complex operational challenges into scalable technology solutions.
Roadmap & Investment Prioritization: Lead product investment decisions and prioritize feature backlogs based on operational risk customer impact business value and regulatory alignment.
Cross-Functional Execution: Collaborate closely with Agile/SAFe delivery teams across multiple interdependent workstreams to ensure on-time high-quality execution of roadmap milestones.
Governance & Alignment: Establish product decision-making frameworks manage cross-functional dependencies and ensure continuous alignment with safety standards regulatory bodies and operational policies.
Discovery & Requirements Definition: Lead discovery initiatives with field personnel and operational control centers to define detailed business requirements acceptance criteria and user workflows.
Performance & Data Analytics: Evaluate product health and operational resilience using data-driven insights customer feedback and performance metrics to drive ongoing product optimization.
Executive Communication: Synthesize strategy progress dependencies risks and ROI into clear briefings for executive leadership and key operational stakeholders.
Required Qualifications & Experience
Experience Level: 10 years of progressive product management experience leading complex mission-critical enterprise solutions (transportation logistics or operational platforms strongly preferred).
Education: Bachelors degree in Business Information Technology Engineering or a related field; or an equivalent combination of education and experience.
Domain & Technical Expertise: Demonstrated experience with incident management systems service recovery operations and customer-facing service continuity platforms.
Agile Leadership: Proven background operating within Agile and Scaled Agile Framework (SAFe) delivery environments managing complex cross-team dependencies without direct authority.
Tooling Proficiency: Advanced proficiency with product management and collaboration tools including Jira Align Confluence Visio Figma and Microsoft Office Suite.
Soft Skills: Exceptional executive presence strategic thinking problem-solving and stakeholder facilitation skills in ambiguous high-stakes environments.
Preferred Certifications: Product Management certification (SAFe POPM Pragmatic Institute AIPMM or equivalent) preferred; PMP certification is a plus.
Product Strategy & Vision: Define and maintain the multi-year product strategy vision roadmap and key success metrics for enterprise-wide Rail Incident Management and Service Disruption capabilities.
Stakeholder Partnership: Serve as the primary liaison between rail operations customer experience teams technology organizations and executive leadership to translate complex operational challenges into scalable technology solutions.
Roadmap & Investment Prioritization: Lead product investment decisions and prioritize feature backlogs based on operational risk customer impact business value and regulatory alignment.
Cross-Functional Execution: Collaborate closely with Agile/SAFe delivery teams across multiple interdependent workstreams to ensure on-time high-quality execution of roadmap milestones.
Governance & Alignment: Establish product decision-making frameworks manage cross-functional dependencies and ensure continuous alignment with safety standards regulatory bodies and operational policies.
Discovery & Requirements Definition: Lead discovery initiatives with field personnel and operational control centers to define detailed business requirements acceptance criteria and user workflows.
Performance & Data Analytics: Evaluate product health and operational resilience using data-driven insights customer feedback and performance metrics to drive ongoing product optimization.
Executive Communication: Synthesize strategy progress dependencies risks and ROI into clear briefings for executive leadership and key operational stakeholders.
Required Qualifications & Experience
Experience Level: 10 years of progressive product management experience leading complex mission-critical enterprise solutions (transportation logistics or operational platforms strongly preferred).
Education: Bachelors degree in Business Information Technology Engineering or a related field; or an equivalent combination of education and experience.
Domain & Technical Expertise: Demonstrated experience with incident management systems service recovery operations and customer-facing service continuity platforms.
Agile Leadership: Proven background operating within Agile and Scaled Agile Framework (SAFe) delivery environments managing complex cross-team dependencies without direct authority.
Tooling Proficiency: Advanced proficiency with product management and collaboration tools including Jira Align Confluence Visio Figma and Microsoft Office Suite.
Soft Skills: Exceptional executive presence strategic thinking problem-solving and stakeholder facilitation skills in ambiguous high-stakes environments.
Preferred Certifications: Product Management certification (SAFe POPM Pragmatic Institute AIPMM or equivalent) preferred; PMP certification is a plus.
Required Skills:
STRATEGIC THINKINGAGILE
