Principal, Business Transformation
Job Location:
El Segundo, CA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Build a Career That Changes Lives - Including Your Own
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group a private equity-backed healthcare services organization we combine a mission-driven culture with a commitment to innovation growth and operational excellence.
Here the work you do matters. Whether youre supporting clients directly or helping drive our business forward every role contributes to improving lives and strengthening the communities we serve.
Grow with purpose. Lead with heart. Make a difference every day.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
The Role:
The Principal Business Transformation supports change adoption across the Business Transformation Office (BTO) portfolio by equipping people leaders with the tools training and facilitation support needed to successfully lead change within their teams. This role facilitates change readiness efforts develops scalable enablement resources and translates new systems processes and solutions into practical adoption-ready training.
The Principal will also lead major enablement initiatives including the Client Operations Academy while partnering across BTO and other departments to support organizational transformation and continuous improvement.
Primary Responsibilities
- Facilitate the Change Readiness Sync (CRS) including agendas readiness discussions feedback synthesis and follow-up actions.
- Build scalable enablement tools templates playbooks and resources that equip people leaders to drive change within their teams.
- Develop training materials and job aids for new systems tools workflows and processes translating technical information into clear practical content.
- Lead major enablement initiatives including the Client Operations Academy from curriculum design through live facilitation and reusable program documentation.
- Partner with subject-matter experts and cross-functional stakeholders to translate process knowledge into effective training and change-readiness resources.
- Use survey NPS and other feedback data to identify readiness needs and develop actionable recommendations.
- Provide enablement and project support across BTO and partner-department initiatives as organizational needs evolve.
This is a hybrid position coming into the El Segundo office 4x per month.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
- Bachelors degree in Business Organizational Development Communications Healthcare Administration or a related field required.
- 35 years of experience in organizational development instructional design corporate training or a related discipline.
- Demonstrated experience building training curricula and materials from the ground up including facilitator guides participant resources job aids and knowledge checks.
- Experience partnering with subject-matter experts to translate processes and technical information into teachable content.
- Strong facilitation experience with live training recurring forums or cross-functional working sessions.
- Familiarity with structured change or readiness frameworks such as Prosci/ADKAR PCT ACMP or CCMP preferred; certification is a plus.
- Healthcare disability services or human services experience is a plus.
Skills
- Facilitation and stakeholder consultation
- Instructional design and curriculum development
- Change readiness and enablement
- Written and verbal communication
- Technical concepts and process translation
- Data and feedback synthesis
- Cross-functional collaboration
- Organization and project management
- Adaptability and comfort with ambiguity
- Microsoft 365 Teams and project/enablement tools such as ClickUp or
What We Bring to the Table:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
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- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
The expected California Pay Range for this position:
$108000 - $123000 USD
