Practice Manager

Optical Practice Manager at Heitmeier Eyecare @ 1111 Medical Center Blvd Marrero LA 70072Position Summary:The Practice Manager Optical Sales & Development serves as the operational leader and lead optician for the practice. This role is responsible for driving optical sales performance developing and coaching optical team members ensuring an exceptional patient experience and overseeing day-to-day practice a traditional Practice Manager role this position maintains a significant presence on the optical floor and functions as a working optician directly assisting patients with eyewear selection optical dispensing troubleshooting adjustments and sales. The Practice Manager serves as the primary trainer and mentor for the optical team while partnering closely with the Clinical Manager and Optometrists to ensure seamless patient care across the & Benefits:$60000-$75000 annual salaryMedical dental vision PTO paid holidays 401k match life insurance & so much more!Essential Responsibilities: Optical Leadership & Sales Performance Serve as the lead optician and primary optical sales expert for the patients on lens technologies frame options and eyewear solutions that meet both clinical and lifestyle optical sales performance through consultative selling and patient achieve and exceed optical revenue capture rate and sales key optical performance metrics and implement strategies to improve hands-on coaching and real-time development for opticians and optical by example through exceptional patient engagement and sales with frame styling eyewear adjustments repairs troubleshooting and optical Leadership & DevelopmentSupervise and develop opticians technicians patient care coordinators and support training onboarding performance coaching and ongoing skill a culture of accountability patient service and continuous performance evaluations and address employee concerns when as a role model and mentor for all team Operations Oversee daily practice operations to ensure efficient workflows and exceptional patient with the Lead OD and Clinical Manager to coordinate operations between the clinic and optical scheduling staffing productivity and patient inventory frame boards product assortment and cost of compliance with HIPAA billing practices and company business performance and identify opportunities to improve profitability and patient Experience Resolve patient concerns and service issues promptly and a consistently high level of customer service throughout the a patient-centered culture that prioritizes quality care and positive with providers regarding prescriptions lens recommendations and patient QualificationsMinimum 3 years of optical experience as an 2 years of leadership supervisory or management success in optical sales and revenue knowledge of optical products lens technologies frame styling and insurance training coaching and developing team operational and business communication organizational and problem-solving to effectively balance patient care sales performance and team leadership QualificationsABO Practice Manager Optical Manager or Lead Optician managing inventory cost of goods and optical -site or healthcare retail leadership ProfileThe ideal candidate is:A high-performing optician who loves being on the floor with patients.A strong sales leader who can increase optical performance through coaching and spending 50% of their time working directly in optical operations.A hands-on leader who develops people through observation feedback and real-time of managing practice operations while remaining actively involved in patient care and eyewear Eyecare is a well-established eyecare practice with two different locations. This particular location is in the Medical Center in Marrero LA. We are excited for you to come join our family and start your new adventure with us!