Practice Coordinator Hartford Neurosurgery

Position Purpose:

The Practice Coordinator is responsible for leading the administrative and clinical-support staff while providing support to the Practice Management team. They will be responsible for ensuring that the team is providing excellent customer service and patient care.

What you will do:

• Ensures the medical practice team is adhering to all policies and procedures.

• May have to fill in for absentee staff such as Medical Receptionists.
• Acts as a liaison between staff clinicians and management.
• Will be the point of contact for guidance on functions for medical administrative and clinical personnel when the Practice Manager is unavailable.
• Informs staff and Provider PTO to other Practice Managers to ensure office coverage for staff during days off and vacations. Utilizes universal float pool and communicates with other Practice Coordinators to obtain coverage
• Works with clinical staff to ensure timely responses to patient requests such as prescription refills returned patient phone calls etc.
• Oversees pre-op assessment workflow and surgical/procedural scheduling.
• Maintains an open line of communication with Providers staff and Management to maintain an effective and efficient work environment.

Minimum Qualifications:

• High School Graduate: additional business or Associates degree desired.

• Minimum of 2 3 years of experience in a physicians office required. Prior experience with patient management computer systems desired. Good understanding of medical terminology. Knowledge of all Microsoft Office programs including Outlook email and calendar

• Strong oral written and interpersonal communication skills required. Demonstrated ability in leadership and managing a team.

• Ability to effectively prioritize and execute tasks in a fast-paced environment. Excellent organization and communication skills required.

Position Highlights and Benefits:

• Day shift
• Great benefits
• Competitive pay
• Mission-Driven Team Environment

We are a group of primary care providers specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England we offer primary care specialty care surgery urgent care rehabilitation and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.