Practice Assistant II CFM
Boston, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Department: OBGYN CFMSchedule: MondayFriday Business Hours Onsite
Compensation: Starting at $20.00/hour with increases based on relevant experience
Benefits: Medical dental & vision coverage 403(b) retirement plan tuition reimbursement discounted MBTA pass & more!
Make a Difference Every Day
Join MGB as a Practice Assistant II and become an important part of a busy patient-focused clinical team. Youll help create a welcoming efficient experience for patients while supporting providers and keeping daily practice operations running smoothly.
This is a great opportunity for someone who enjoys working with people staying organized and being part of a collaborative healthcare environment.
What Youll Do
Coordinate patient appointments and provider schedules
Welcome patients and support check-in check-out and co-pay collection
Answer calls route messages and assist with patient questions
Coordinate prior authorizations prescription requests test results and provider messages
Process billing forms and maintain patient records in EPIC
Support advanced or surgical scheduling as needed
Serve as an EPIC Super User with training provided
Assist with staff training and day-to-day practice operations
Qualifications
What Youll Bring
- High school diploma or equivalent required
- 23 years of office or administrative experience
- Proficiency with Microsoft Office and standard office technology
- Strong customer service and communication skills
- Excellent organization and time-management skills
- Ability to manage multiple priorities while maintaining accuracy and attention to detail
- Collaborative approach and ability to work effectively as part of a team
- Knowledge of general office operations and administrative procedures
Additional Job Details (if applicable)
Why Join Mass General Brigham
- Join a world-renowned healthcare system recognized for excellence in patient care and innovation.
- Grow your career through professional development and advancement opportunities.
- Enjoy comprehensive benefits including competitive pay health coverage retirement plans and paid time off.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.