POS Specialist

Provides application support in efforts to deliver software solutions and services for the Point of Sale (POS) systems for Marine Corps Community Services worldwide.

Participates in software system development and life-cycle maintenance of in-house developed solution and COTS solutions to include: collecting and defining requirements analyzing designing developing testing deploying and maintaining software systems and system documentation. Responsible for contributing to system status reporting and change control. Proactively engages with POS support staff to address system issues and opportunities to improve efficiency and effectiveness. Works with functional users and vendors to troubleshoot and solve system problems. Collaborates with System Administrators Network Administrators Database Administrators Cyber Security other related tech staffs and Software System vendors as appropriate to achieve comprehensive solutions and to provide satisfactory services for MCX and/or MCCS patrons. Assists in maintaining a Payment Card Industry (PCI) compliant environment. Contributes as needed to MCCS annual Report on Compliance (ROC) gathering required documentation and samples. Assists in overseeing the physical and logical architecture design implementation and administration of the components that make up the POS applications and tools.

Assists in giving input for near and long-term vision for the POS architecture and procedures through development and maintenance of quality control best practices to ensure data is accurate and secure. Assists in evaluating and recommends appropriate technologies tools and methods for data management application functions and reporting. Assists in the on-going administration and support including user and security administration performance tuning application installation and upgrades.

Partners with cross functional units to build solutions that support and improve the decision making process. Assist functional departments identify and solve their most critical information reporting and analytical challenges.

Contributes to detail status reports indicating accomplishments for the reporting period as well as identifying any project related issues. Attends weekly meetings with project members to discuss any project related matters as well as providing business related information. Contributes to the update of project schedules and requirements. Keeps abreast of technological changes and innovations in the data processing field.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Performs other duties as assigned.

• See Duties and Qualifications

EVALUATIONS:

Bachelors degree in Information Technology or a related field appropriate to the work of position AND three years of progressively technical experience in support of a Point of Sales system OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above OR
appropriate experience that demonstrates that the applicant has acquired the knowledge skills and abilities equivalent to that gained in the above.

Knowledge of any of the following technologies/concepts is a plus:

-Fundamental concepts in: Networking Encryption Databases Cybersecurity Asset Management Patch Management
-Operating Systems: Windows Server Windows Embedded Windows IoT (Internet of Things)
-Services: Windows Active Directory Rabbit MQ
-Server Applications: Microsoft SQL Server IIS (Internet Information Services)
-Programming Languages: Microsoft PowerShell
-File Formats: JSON XML

Position requires moderate travel. Must be able to work independently and manage multiple task assignments. Strong oral and written communication skills. Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security Certification as a condition of access within six months of employment and thereafter must complete annual Information Assurance awareness training.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.