POOL Student Academic Technology Support

25% - Classroom checks/preventive maintenance.

25% - Running troubleshooting calls.

25% - Programming and installation.

25% - Monitoring special events.
Position Overview
KU Information Technologys Academic Technology Support Team is an active team of KU students tasked with supporting KU faculty staff and students with their use of technology. Academic Technology Support Team (ATST) members assist with KU IT services including:

• Classroom Technologies
• IT Training
• Digital Signage
• Educational Technologies
• Accessibility
• Promotion of KU IT services
• Auditorium support

The ATST is a great opportunity to gain skills in AV productivity presentation and production technologies. Team members will work both in groups and independently performing classroom AV checks assisting users in those classrooms supporting auditorium AV technologies and a number of tasks/duties that will assist our full-time staff.
Prospective ATST students should enjoy problem-solving collaboration with teammates and practicing excellent customer service. Self-motivated candidates with a willingness to learn new things should thrive in this position.

The technical skills needed in this position will be provided through training and mentoring with staff and supervisors. The ATST provides a welcoming and rewarding work environment for KU students. If you enjoy learning new technologies and working in a creative and engaging environment consider applying today.

This position requiresscheduling availability to work 10-20 hours per week during semesters and 10-35 hours per week during the summer.

1. Background/experience demonstrating ability to effectively communicate with customers supervisors and colleagues as evidenced byapplication materials.
2. Background/experience demonstrating ability to interact with KU community members with excellent customer service skills as evidenced by application materials.
3. Background/experience demonstrating self-motivation willingness to learn new skills ability to follow instructions and ability to complete tasks with light supervision as evidenced byapplication materials.
4. Schedule availability to work 10-20 hours per week during semesters and 10-35 hours per week during summer.

1. Audio-visual technology and presentation technology experience as evidenced by application materials.
2. Experience with software or platforms that KU ITs Academic Technology units support as evidenced by application materials.

Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

This position requiresscheduling availability to work 10-20 hours per week during semesters and 10-35 hours per week during the summer.

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:

• Resume
• Cover letter addressing how the required and preferred qualifications are met

To ensure consideration apply before the application review starts on Thursday 10/1/2026. A review of applications will continue and is ongoing until a pool of qualified candidates is identified.

Contact Information to Applicants
Wes Bonner


Work Schedule
10-20 hours/week

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.