PM Security Agent

Be part of the team that keeps our hotel safe welcoming and running smoothly. As a PM Security Agent youll be a trusted presence throughout the property protecting our guests employees and hotel while responding confidently and professionally when it matters most.

Primary Duties:

• Patrol hotel property including guest areas back-of-house areas parking areas entrances and other designated locations to maintain a safe and secure environment.
• Monitor hotel activity and respond promptly to security concerns disturbances emergencies and requests for assistance.
• Provide a visible security presence throughout the property while maintaining a professional approachable and guest-focused demeanor.
• Respond to and document incidents involving guests employees property damage accidents injuries suspicious activity and other security-related matters.
• Prepare clear accurate and timely incident reports and maintain required security logs and documentation.
• Assist with emergency response procedures including fire alarms evacuations medical emergencies and other critical situations.
• Monitor entrances exits and restricted areas and assist with access control as needed.
• Support the safety of employees during evening operations including responding to workplace concerns and providing escorts when appropriate.
• Assist guests and employees with lost and found inquiries and follow established procedures for securing and documenting recovered property.
• Monitor surveillance systems and other security equipment as assigned.
• Conduct routine inspections to identify potential safety hazards security concerns or unusual conditions and promptly report or address concerns.
• Respond to noise complaints guest disturbances and other situations requiring security assistance in a calm and professional manner.
• Coordinate with hotel leadership and local emergency services or law enforcement when necessary.
• Maintain confidentiality and exercise sound judgment when handling sensitive guest employee and security-related information.
• Follow all hotel safety security emergency and loss-prevention policies and procedures.
• Perform other security and safety-related duties as assigned to support hotel operations.

Qualifications :

• Previous security experience in a luxury hotel or upscale hospitality environment preferred.
• Strong understanding of luxury hospitality and the ability to balance safety and security with exceptional discreet guest service.
• Professional polished and approachable demeanor with a strong commitment to creating a welcoming environment.
• Excellent observation and situational awareness with the ability to anticipate concerns and respond proactively.
• Ability to remain calm composed and professional while handling sensitive challenging or emergency situations.
• Strong communication de-escalation problem-solving and conflict-resolution skills.
• Sound judgment and discretion when handling confidential guest employee and hotel matters.
• Ability to prepare clear accurate and detailed incident reports and security documentation.
• Knowledge of hotel safety emergency response security and loss-prevention practices.
• Ability to work collaboratively with hotel leadership and operational teams while also working effectively with minimal supervision.
• Flexible availability to work PM shifts weekends holidays and varying schedules based on business needs.
• Basic computer proficiency and the ability to learn hotel security surveillance and reporting systems.
• High school diploma or equivalent required.

Additional Information :

When you become one of our Heartists you will also be a member of the Accor group with all the benefits that it brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest with memorable experiences throughout the year thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel gourmet wellness shopping).

Discover more at

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance (Medical/Dental/Vision)
• Paid Holidays
• Life insurance
• Paid time off

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Pay: $32.50 per hour

Schedule: PM Shift (Variable)

Hiring Process & Timeline: To help candidates plan accordingly we anticipate the following timeline for the recruitment process:

• First-Round Interviews - Candidates selected to move forward will be invited to interview on Monday 9/28 through Friday 10/02 between 11:00AM and 4:00PM.
• Final Interviews - Candidates advancing to the final stage should plan to be available between Monday 10/05 and Friday 10/09 between 11:00PM and 6:00 PM.
• Hiring Decision - A final hiring decision is expected shortly after the final interview stage.

Interview timing may be adjusted based on scheduling availability.

Remote Work :

No

Employment Type :

Full-time