Plumbing Service Manager
Charleston, SC - USA
Job Summary
Pay: $90000 - $100000 per year(base bonus potential)
American Residential Services (ARS) is the nations largest provider of residential HVAC plumbing and electrical services employing over 7000 professionals nationwide. With more than 45 years of experience ARS delivers trusted home services and industry-leading solutions to homeowners and businesses across the country.
We are seeking an experienced results-driven Plumbing Service Manager with a strong background in plumbing and a proven ability to sell and close residential plumbing service opportunities.
The ideal candidate is a hands-on leader who understands the plumbing trade knows how to build and motivate a team and has the sales skills to turn customer needs into completed repairs replacements and installations.
This role requires a manager who can confidently present solutions to homeowners overcome objections close sales and coach technicians to improve their own sales performance. If you have the plumbing expertise to diagnose problems and the sales ability to close the opportunity we want to hear from you.
Insurance available after 31 days of employment
Low-cost medical insurance options starting at $5/week
Dental and vision insurance options
- Take-home company truck / fuel / maintenance covered
Health Savings Account (HSA) or Flexible Spending Account (FSA)
401(k) with company match
Paid time off and holiday pay
Company-paid life insurance
Career advancement opportunities within a national service organization
As a Plumbing Service Manager you will oversee daily operations for the plumbing service department and lead a team of plumbing technicians to deliver high-quality service.
Lead and grow a high-performing residential plumbing service team while leveraging strong plumbing expertise to identify customer needs and recommend effective repair replacement and installation solutions.
- Drive revenue by confidently presenting options to homeowners handling objections and consistently converting service opportunities into closed sales.
Oversee installation repair and maintenance of residential and commercial plumbing systems
Coordinate with builders contractors homeowners inspectors and project managers to ensure successful job completion
Manage department workload staffing levels and scheduling to meet production goals
Monitor labor costs materials and equipment usage to maintain profitability and margin targets
Provide estimates review proposals and support sales efforts for plumbing services
Ensure compliance with local plumbing codes safety regulations and company policies
Conduct job site visits and quality inspections to ensure workmanship standards are met
Maintain inventory tools vehicles and materials needed for plumbing operations
Generate reports on departmental performance production metrics and service quality
Support dispatch operations to ensure proper technician assignments and service efficiency
Coach and develop technicians on both technical excellence and sales techniques helping the team improve customer interactions increase close rates and deliver exceptional service experiences.
What Youll Bring
Bring your years of journeyman-level plumbing experience or equivalent field experience
Prior experience supervising or managing plumbing service teams required.
Strong knowledge of plumbing systems installation and repair practices
Understanding of local and national plumbing codes
Valid drivers license with a clean driving record
Strong leadership organizational communication and problem-solving skills
Ability to manage operations staff and budgets effectively
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race color religion sex sexual orientation gender identity national origin disability veteran status or other protected characteristics. For more information about how we collect and use personal information see our privacy policy here: Experience:
Manager
About Company
We are a leader in the Collections industry with over 25 years of experience. We have well-established partnerships with some of the world's largest and most sophisticated financial services organizations, including banks and credit card companies. We work with customers in all 50 st ... View more