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Player Services Cashier
Job Location:
Job Location:
Washington, AR - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
4 October 2026 (Yesterday)
Posted:
Application Deadline:
1 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
WE LOVE OUR WORK.
- Have knowledge of casino Players Club program to enroll new guests in the program.
- Maintain a working knowledge of the Players Club cashiers cage as well as larger casino facility including promotions and special events to effectively communicate with guests.
- Count into cash drawer (as needed) or open cash dispenser window and all corresponding programs.
- Complete cash transactions including but not limited to TITOs chip redemptions cash advances check cashing digital wallet deposits/withdrawals PA lottery tickets slot jackpots casino credit Coinstar receipts even cash exchanges and sportsbook payouts.
- Responsible for maintaining drawer inventory throughout and balancing at the end of shift.
- Responsible for understanding all aspects of FINCEN and AML compliance tracking appropriate transactions understanding Title 31 processes and remaining compliant at all times.
- Provides smooth and efficient service.
- Resolves minor guest service conflicts.
- Assist guests with any questions and evaluate guest information to determine if qualification criteria have been met with various casino promotions.
- Explain marketing programs and promotions to new and existing members.
- Complete forms and reports to include but not limited to customer point dispute name/address change merge/delete accounts daily arrival reports cash drawer balance sheets variance forms miscellaneous disbursements miscellaneous receipt of funds win/loss statements and call logs as requested.
- Keep areas in a neat and orderly appearance and work in a professional manner and capacity.
- Ensures that all key control procedures are executed according to established guidelines.
- Assists with kiosks as needed in relation to emptying or filling the units.
- Provide comprehensive events promotion and motor coach information to guests.
- Effectively communicate with supervisors regarding customer complaints.
- Have knowledge of handbook rules internal MEMOs policies and procedures.
- Maintains strict confidentiality in all company matters.
- Other assignments and duties as assigned.
BRING US YOUR BEST.
- Maintain an outgoing and enthusiastic personality.
- Demonstrate proficiency in operation of personal computer equipment.
- Ability to learn and understand computer programs.
- Ability to read analyze and interpret computer screens and player tracking.
- Ability to effectively present information clearly and describe casino programs and promotions to customers.
- Proficiency in basic mathematical skills (add subtract multiply and divide).
- Highly organized and detail-oriented.
- 10-key (calculator) skills a plus.
- General cashiering background or prior money handling experience required.
- Proficiency in cash handling skills.
- High school graduate or general education degree.
- Must be at least 18 years of age.
Required Experience:
IC
About Company
Our 42 entertainment destinations across North America have something for everyone, and PENN Play membership rewards help our customers have more fun.
