Enter a job title or keyword
Platform Support EngineerTools admin
Job Location:
Job Location:
McLean, MD - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 September 2026 (9 hours ago)
Posted:
Application Deadline:
8 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description:
We are seeking a highly motivated Platform Support Engineer to support and enhance enterprise Python analytics and development platform hosted on Linux infrastructure. The successful candidate will be responsible for maintaining platform stability supporting enterprise Anaconda licensing and package management enabling developer productivity and ensuring platform security compliance and operational excellence.
This role requires a blend of Python platform expertise DevOps practices automation monitoring and customer-focused support to deliver a secure and reliable enterprise-grade analytics environment.
Responsibilities:
Required Qualifications:
About Us:
Stratacent is an IT Managed Services firm headquartered in Jersey City NJ with two global delivery centers and offices in New York City India London and Canada.
We are a leading IT services provider focusing in Financial Services Insurance Healthcare and Life Sciences. We help our customers in their digital transformation journey and provide solutions around Cloud Services Automation Data and Analytics Application Development IT Service Management and Cyber Security.
We have partnerships with AWS Azure Google Cloud Platform Automation Anywhere Snowflake and SAS.
(To learn more: )
Stratacent is an equal opportunity employer. As such to the extent defined by federal state and municipal law Stratacent will not discriminate against any employee or applicant for employment on the basis of race color creed religion age sex national origin ancestry handicap or any other factor protected by law.
We are seeking a highly motivated Platform Support Engineer to support and enhance enterprise Python analytics and development platform hosted on Linux infrastructure. The successful candidate will be responsible for maintaining platform stability supporting enterprise Anaconda licensing and package management enabling developer productivity and ensuring platform security compliance and operational excellence.
This role requires a blend of Python platform expertise DevOps practices automation monitoring and customer-focused support to deliver a secure and reliable enterprise-grade analytics environment.
Responsibilities:
- Administer and support enterprise Python environments across development testing and production platforms.
- Create manage and maintain Conda and virtual Python environments.
- Manage package dependencies environment standards and platform configurations.
- Troubleshoot Python runtime package and environment-related issues.
- Administer enterprise Anaconda Business licensing including user provisioning deprovisioning and license utilization reporting.
- Manage enterprise package repositories channels and package promotion processes.
- Support package onboarding validation and deployment processes.
- Ensure compliance with software licensing open-source usage policies and package governance requirements.
- Collaborate with security and compliance teams to manage package risk assessments and remediation activities.
- Monitor platform health availability and performance using enterprise monitoring and observability tools.
- Investigate diagnose and resolve platform incidents within defined service-level agreements.
- Perform root cause analysis for recurring issues and implement preventive measures.
- Maintain operational runbooks troubleshooting guides and knowledge base documentation.
- Participate in on-call support and major incident management activities as required.
- Track and report operational metrics service trends and platform health indicators.
- Provide technical support to developers data scientists and analytics teams using the enterprise Python platform.
- Assist users with environment creation package installation dependency resolution and platform onboarding.
- Support Jupyter IDE integrations package repositories and enterprise development workflows.
- Develop automation scripts and workflows to improve platform efficiency and reduce operational overhead.
- Perform vulnerability assessments and remediation activities for Python packages operating systems and platform components.
- Support platform backup and recovery procedures for configurations repositories and critical platform components.
- Participate in disaster recovery planning testing and execution activities.
Required Qualifications:
- Bachelors degree in Computer Science Information Technology Engineering or related discipline.
- 57 years of experience supporting enterprise Python platforms Linux systems or analytics environments.
- Strong experience with Python Conda Anaconda and package management.
- Strong Linux administration experience (RHEL Rocky Linux Ubuntu or similar).
- Experience with shell scripting and automation using Python.
- Experience supporting enterprise monitoring and observability platforms.
- Strong troubleshooting analytical and problem-solving skills.
- Excellent communication and customer support skills.
- Experience with JupyterHub Anaconda Business Artifactory Nexus or private package repositories.
- Experience supporting analytics AI/ML or data science platforms.
- Familiarity with enterprise authentication technologies such as LDAP Active Directory SSO and OAuth.
About Us:
Stratacent is an IT Managed Services firm headquartered in Jersey City NJ with two global delivery centers and offices in New York City India London and Canada.
We are a leading IT services provider focusing in Financial Services Insurance Healthcare and Life Sciences. We help our customers in their digital transformation journey and provide solutions around Cloud Services Automation Data and Analytics Application Development IT Service Management and Cyber Security.
We have partnerships with AWS Azure Google Cloud Platform Automation Anywhere Snowflake and SAS.
(To learn more: )
Stratacent is an equal opportunity employer. As such to the extent defined by federal state and municipal law Stratacent will not discriminate against any employee or applicant for employment on the basis of race color creed religion age sex national origin ancestry handicap or any other factor protected by law.
Required Experience:
IC
