Planning & Permit Technician

The City of Murphy redefines the local government experience for its employees citizens and businesses; disrupting the perception of what municipal government is. We do this under the banner of being One City One Team of public servants committed to exceptional service delivery by honoring our core values of beingC.O.O.L.

• RespeCtful by providing considerate and thoughtful service to a diverse City with the goal of maintaining an inclusive atmosphere that fosters collaboration and innovation.
• ProfessiOnal by being knowledgeable competent and efficient in service to all with the goal of maintaining high standards of behavior and work ethic while elevating each other as a Murphy team in efforts to deliver high-quality outcomes.
• TrustwOrthy by delivering service in an open honest and timely manner with the goal of fostering trust in all our relationships by maintaining integrity and high levels of accountability.
• FriendLy by committing to a harmonious engaging and positive work environment with the goal of providing exceptional service to our internal and external customers.

Are you a COOL individual looking for a COOL place to work This might be the place for you and the COOLest job youve ever had!

The City of MurphyDevelopment Services Divisionseeks to add a Planning & Permit Technicianto its dynamic team! As our Planning & Permit Technician under general supervision of the Planning Manager you will provide front-line customer service and administrative support for the Development Services Division. This position serves as a primary point of contact for residents contractors developers and the public regarding permitting planning zoning inspections and development-related processes. This position will work alongside a Permit Coordinator and Planning Manager to support daily departmental operations.

• Competitive medical dental and vision benefits package
• Retirement program (TMRS) with 2:1 City match
• 3 weeks of Vacation and Sick leave per year (with additional accruals after 5 years of service).
• 14 paid holidays.
• City-paid Life Insurance at 1x your annual salary up to $100K
• City-paid disability insurance
• $7 Longevity pay
• Education Assistance Program
• Ongoing training and professional growth opportunities
• Employee Assistance Program
• Wellness Program
• Childcare assistance
• A positive and collaborative work environment

Schedule Commitment

This is a full-time non-exempt position that works a standard schedule of Monday-Friday 8:00am-5:00pm.

For application support or to check the status of your application contact Human Resources by e-mailing

• Serves as a frontline representative for Development Services by providing professional customer service and assistance to residents contractors developers and the general public by telephone email and in-person contact.
• Provides information and guidance regarding permit applications required documentation departmental procedures inspections fees and basic development processes.
• Assists applicants with permit forms submittal requirements and general permitting questions.
• Receives and reviews permit applications Certificate of Occupancy applications and related documents for completeness prior to routing for technical review.
• Reviews submitted documents and supporting materials to ensure required information is provided.
• Accepts and processes routine permits including but not limited to residential accessory structures fences pools irrigation systems signs and other permits as assigned.
• Routes applications and supporting documents to appropriate staff members for review and approval.
• Provides basic information related to zoning requirements development standards and applicable City procedures while referring technical questions to appropriate staff.
• Enters updates and maintains permit information in the Citys permitting software system.
• Verifies accuracy of permit data applicant information fees and related documentation.
• Receives and coordinates inspection requests through phone online systems and in-person communication.
• Maintains permit records files and departmental documentation in accordance with records retention requirements.
• Scans uploads indexes and organizes electronic and physical documents.
• Processes contractor registrations and maintains contractor licensing records.
• Calculates permit fees accepts payments issues receipts and follows established financial procedures.
• Issues approved permits and related documents as authorized by departmental procedures.
• Assists with addressing records zoning verification requests public inquiries and other departmental records.
• Issues approved permits as directed by supervisors or the Building Official.
• Assists with departmental reports correspondence tracking spreadsheets and special projects.

MINIMUM QUALIFICATIONS

• High School Diploma or General Education Degree (GED).
• One (1) year experience in customer service administrative support permitting planning building development services or a related field.
• Valid Texas Class C Drivers License.
• Ability to obtain ICC Permit Technician Certification within one (1) year of hire.

PREFERRED QUALIFICATIONS

• One (1) year experience working in a municipal building or planning department.
• Six (6) months of experience in computerized building permit applications processing or equivalent combination of education and experience.
• Experience interpreting basic zoning regulations development standards site plans plats or construction documents.
• ICC Permit Technician Certification at time of hire.
• Local government experience.
• Bilingual skills preferred.