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Picking and Packing Services – Tier 2

Job Location:

Kannapolis, NC - USA

Monthly Salary: Not provided by the employer

Posted: 25 June 2026 (30+ days ago)

Application Deadline: 22 September 2026

Vacancies: 1 Vacancy

Manage daily operations of the Personnel performing Tier 1 picking and packing Services (Tier 1 Pick-Pack team) and handle escalations from the team
Ensure the team maintains a clean site and work environment
Ensure all processes and procedures are followed on-site by the Tier 1 Pick-Pack team
Ensure failed orders are being reported to the customer support team
Facilitate partner success by providing support as required to partners on-site
Build sustainable relationships with partners through open communication
Perform order fulfilment and package loading
Communicate urgent issues to the Wipro customer designated site manager and Wipro customer team
Review stock and inventory management
Perform quarterly inventory audits
Train new Tier 1 Pick-Pack team members
Other duties as needed and agreed upon by the parties