Piano Technician I

Job Description:

Berklee is a preeminent institution of contemporary music theater and dancecomprising Berklee College of Music Boston Conservatory at Berklee Berklee NYC Berklee Valencia and the Division of Pre-College Online and Professional Programs. Dedicated to nurturing the creative and career potential of the worlds most inspired artists Berklee empowers students to turn their passion into impactful careers.

Position Summary

Reporting to the Director for Piano and Keyboard Services the Piano Technician I plays a vital role in keeping Berklees Boston campus sounding its absolute best. Driven by Berklees student-centered mission this role delivers specialized acoustic piano and keyboard services across teaching studios classrooms ensemble rooms and practice spaces. Berklee thrives on innovation creativity and work-life balance offering an environment where employees can pursue excellence while feeling supported and valued.

Key Responsibilities

• Technical Maintenance & Repair: Execute tuning voicing regulation action refurbishing and preventative maintenance for acoustic pianos. Assist with digital piano and keyboard maintenance. Install and maintain climate control systems and supervise instrument moves.

• Student & Faculty Support: Consult with faculty staff and students to troubleshoot instrument issues and provide tailored technical solutions. Maintain instruments in top performance condition across campus spaces.

• Cross-Department Collaboration: Partner with Concert Operations Academic Affairs Music Production & Engineering and other divisions to support campus events and daily academic needs.

• Data & Operations Management: Maintain accurate daily work logs and coordinate schedulesincluding occasional nights or weekendsto meet critical academic deadlines.

• Professional Growth: Stay informed on emerging music and keyboard technologies maintain certifications and participate in ongoing technical and interpersonal training.
  

Qualifications

• Demonstrated experience as a piano technician (Bachelors degree preferred).

• Piano Technicians Guild Associate Piano Technician Certification preferred.

• Solid understanding of music musical terms and notation.

• Familiarity with electronic tuning software (e.g. Reyburn Sanderson TuneLab Piano Analyzer) and Apple administrative software.

• Excellent interpersonal and customer service skills with a track record of timely problem resolution under deadline pressure.

• Ability to work autonomously while fostering a collaborative supportive workplace culture.
  

Why Choose Berklee

• Mission-Driven Impact: Play a pivotal role in identifying and cultivating the worlds most inspired creative entrepreneurs and performing artists.

• Cultural Access: Enjoy nightly unrivaled access to world-class music theater and dance performances across our campus venues.

• Comprehensive Benefits: Exceptional health and dental plans a 403(b) retirement system with matching institutional contributions and tuition benefits for you and your family.

• Generous Time Off: Extensive paid time off alongside observed holidays and a paid winter break to rest and recharge.

Hiring Range: $23.00 to $33.00 per hour; dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee.

This document does not create an employment contract implied or otherwise other than an at will employment relationship.

Diversity Equity Inclusion & Equal Employment Opportunity at Berklee:

We support an inclusive workplace where everyone excels based on personal merit qualifications experience ability and job performance. Berklee affirms that inequality is detrimental to our faculty staff students and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race color religion ancestry age national origin place of birth gender sexual orientation gender identity or expression disability genetic information or status as a member of the armed forces or veteran of the armed forces or any other category protected by federal state or local law.

As part of this commitment Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact the Human Resources Team at or call .

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*