Physician Program Administrator

• Manage daily operations of the physician medical professional liability (MPL) insurance program for 400 physicians.
• Serve as the primary contact for physicians regarding applications renewals policy changes cancellations tail coverage claims guidance and coverage questions.
• Explain program requirements provide quotes and estimates underwrite new applications and process policy transactions.
• Maintain professional communication with physicians office managers hospital leadership Legal Affairs Credentialing and Medical Administration.
• Coordinate and complete annual policy renewals including updating program materials applications templates and physician records.
• Develop and maintain program documentation email templates forms procedures and workflow guides.
• Partner with software vendors and internal stakeholders to enhance and manage program databases and workflows.
• Attend PIC Board of Directors meetings.
• Maintain strict confidentiality of physician insurance and malpractice claim information.
• Provide training and subject matter expertise on program operations and underwriting database.

• Miscellaneous MPL insurance questions
• Provide program overview respond to inquiries provide estimates and quotes
• Underwrite new provider insurance applications
• Manage policy amendments and cancellations
• Issue invoices premium adjustments and refunds
• Process cancellations and tail policies
• Guidance on claim processing

• Strong customer service focus and relationship management skills.
• Proficient in Microsoft Office Outlook and database administration.
• Excellent analytical problem-solving verbal and written communication skills.
• Strong attention to detail and ability to meet deadlines.
• Ability to handle confidential information with discretion and sound judgment.
• Able to work independently in complex situations with minimal supervision.
• Experience managing projects independently and collaboratively.
• Quick learner with the ability to adapt to new processes.
• Demonstrated leadership and team support capabilities.
• Knowledge of hospital operations and organizational structure.

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
• Optional identity theft protection home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.