Physical Security Engineer

Join New Era Technology where People First is at the heart of everything we do. With a global team of over 3000 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to-end technology solutions at scale.

At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Guided by our core attributes putting people first embracing continuous learning and thriving through collaboration and inclusion we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether

New Era Technology offers:

Full Benefits

Medical

Dental

Vision

401K match

28 PTO Days including company holidays

SUMMARY: The Physical Security Engineer is responsible for implementing configuring testing and commissioning physical security solutions for customers. This role ensures that access control video surveillance intrusion detection and related systems are installed programmed integrated and operating according to approved project specifications. The Physical Security Engineer works closely with Project Managers Solutions Engineers Operations and customers to deliver successful project outcomes while maintaining quality safety and customer satisfaction.

HIERARCHY: ThePhysicalSecurity SolutionsEngineerreports directly to thePhysicalSecurity Solutions Supervisorwho reports to theVP Solutions Engineering

PRIMARY DUTIES include butare notlimited to:

• Implement physical security solutions in accordance with approved project designs specifications and customer requirements.
• Configure program test and commission Access Control Video Surveillance Intrusion Detection and related security systems.
• Perform system startup functional testing troubleshooting and validation prior to customer acceptance.
• Install and configure system hardware software servers workstations and network-connected security devices.
• Integrate security platforms with supporting IT infrastructure and third-party systems as required.
• Troubleshoot hardware software network and system performance issues during installation and commissioning.
• Collaborate with Project Managers Solutions Engineers installers and subcontractors to ensure projects are completed accurately and on schedule.
• Review project documentation drawings and scope of work to understand implementation requirements.
• Document system configurations programming changes testing results and project closeout information.
• Provide technical support during project execution and assist with post-installation service as needed.
• Train end users on system operation and basic administration following project completion.
• Maintain compliance with company standards manufacturer best practices and applicable codes and regulations.
• Participate in project kickoff meetings implementation planning and customer meetings as required.
• Manage multiple projects simultaneously while maintaining a high level of accuracy professionalism and attention to detail.
• Serve as the technical resource during project implementation and support Operations with technical issue resolution.

REQUIRED EDUCATION & EXPERIENCE:

• 2 years of experience implementing one or more of the following technologies:
• Access Control
• Video Surveillance
• Intrusion Detection
• IT Infrastructure
• Experience configuring and commissioning enterprise physical security systems.
• Working knowledge of networking concepts including TCP/IP switches VLANs and IP-based devices.
• Familiarity with a variety of physical security manufacturers and platforms.
• Strong troubleshooting and problem-solving skills.
• Ability to interpret project drawings wiring diagrams and system documentation.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities with minimal supervision.
• Self-motivated and effective in both field and remote work environments.
• Willingness to travel to customer sites as required.

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:

• Regular use of hands and fingers to operate a computer keyboard mouse and other office equipment.
• Regular repetitive movements such as typing mouse movements and scrolling. Ability to hear and understand spoken communications both in person and via remote communication tools (e.g. phone video conferencing).
• Ability to see and read computer screens and printed documents as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT: New Era Office

EXPECTED HOURS OF WORK: Standard business hours: Monday Friday 8am 5pm.

TRAVEL: Travel is required but only occasionally and is less than 10%.

QUALIFICATIONS: To perform the job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race national origin religion pregnancy marital status gender identity age physical or mental disability or covered veteran status.

In addition to federal law requirements New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

New Era Technology LLC. and its subsidiaries (New Era we us or our) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide this we are also committed to providing you with a positive experience on our websites and while using our products services and solutions (Solutions).

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