Phlebotomy Registration Clerk
Job Location:
Dublin, VA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Duration- 5 months
Location- Grove City OH
Shift/Time Zone- EST 7:30am - 4pm Mon- Fri
License-OH
Summary
Responsible for all PSC (Patient Service Center) front office duties.
This function includes and is not limited to: Customer service data entry insurance billing and payments problem resolution following HIPPA regulations and ordering office supplies.
May provide support at several locations.
Duties and Responsibilities
Greet customers appropriately.
Treat all customers in a courteous manner.
Assists patients with kiosk sign-in and ensures accuracy of same.
Contacts clients to obtain patient orders.
Handles customer inquiries.
Reads understands and complies with departmental policies protocols and procedures: (i.e. Procedure Manuals Safety Manual Compliance Manual Employee Handbook Quality Assurance Manual).
Performs basic clerical duties i.e. filing faxing preparing mail some data entry.
Demonstrates organizational commitment and values of Company.
Adheres to departmental and company policies.
Reports on time to work following attendance guidelines.
Answers the telephone in a friendly and helpful manner by incorporating the company name self-identification and a helpful statement.
Use established protocols for reporting customer complaints.
Ensures that HIPPA Compliance regulations are followed; uses test translation tables.
Completes all required training.
Assists with stocking of supplies.
Other duties as required to meet the customer requirements.
Completes special projects as requested by supervisor or manager.
Job Qualifications
Required Work Experience:
One year customer service experience
Preferred Work Experience:
Keyboard/data entry and PC experience
Physical and Mental Requirements:
Prolonged standing/sitting
Able to lift up to 25 pounds; carrying up to 15 pounds for several minutes at a time.
Talking
Vision - requires constant mental visual attention to details.
Walking
Balancing Bending/Kneeling
Pushing/Pulling
Reaching/Twisting Key word search: data entry operator clerk typist keyboarding front office receptionist clerical receptionist medical customer service representative
Knowledge:
Medical Terminology helpful not required
Skills:
Must be flexible and available based on staffing requirements; weekends holidays and overtime.
Must have strong communication skills. Able to speak clearly and effectively communicate to customers and peer groups.
Demonstrates good organization communication and interpersonal skills.
Capable of handling multiple priorities in a high-volume setting.
Able to make decisions based on established procedures and exercise consistent independent sound judgment.
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Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.
Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.
We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.
TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.
Required Experience:
IC
About Company
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more
