Pharmacy Technician

Allied VA Health Professional Total Rewards Package:

Pharmacy Technician Rewards Package: Total Rewards of a Allied Health Professional

About the position: The pharmacy technician independently performs duties and responsibilities by filling orders dispensing/delivering medications using automated systems or provide technical customer service to Veterans related to prescription needs. Duties include but are not limited to:

• Accurately interpret fills and prepares prescriptions with appropriate medications and or medical supplies for pharmacist verification.
• Conducts regularly scheduled biweekly inventories and assists the Controlled Substance Inspectors in completing the unannounced monthly inspections.
• Assures drugs and supplies are appropriately stored and secured according to USP and VA guidelines including the storage of high-risk look a-like sound a-like hazardous controlled substances and refrigerated items.
• Receives checks rotates and places in stock all items received in order. Identifies and reconciles any discrepancies to assure correct items have been received.
• Operates and maintains complicated pharmacy equipment including robotic dispensing automated counting and barcode re-labeling equipment. Trouble-shoots minor mechanical problems of all automated systems as they occur and coordinates resolution of more involved mechanical or software problems with supervisor vendor help desk etc. as appropriate.
• Performs monthly inspections to assigned areas to ensure proper storage of medications and soon to expired drugs are removed. Completes inspection reports in compliance with regulatory requirements.
• Monitors temperature of Pharmacy refrigerators/freezers and maintains temperature logs as necessary.
• Assists narcotic inspectors with the inventory and accountability inspections.
• Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution.
• Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention.
• Assumes an active role in the overall pharmacy-training program consisting of students externs interns residents and professional and non-professional staff members.
• Demonstrates the ability to work under a variety of circumstances to maximize group productivity and quality.
• Participate in performance improvement initiatives for pharmacy.
• Outpatient responsibilities include prescription filling pharmacy phone triage window prescription dispensing narcotic vault assignments preparing medications for mailing or other areas that may develop from patient pharmacy needs.
• Inpatient responsibility include aseptic admixture preparation accurate automatic and on-demand ward stock replenishment maintenance and operation of automated prepackaging storage and dispensing equipment assembly and documentation of controlled substance requests and properly packaging unit of use medications
• Performs all duties of lower graded technicians if required.

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• License: All applicants must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician (CPhT) National Healthcareer Association (NHA) or Certified Pharmacy Technician (ExCPT).
  • 1) Exception based on Grandfathering Provision: A Pharmacy Technician employed in VHA on the effective date of the qualification standard (11/7/2023) are considered to have met all qualification requirements for the title series and grade held including positive education and certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard but who met the qualifications applicable to the position at the time they were appointed to it the following provisions apply:
    • Employees may be reassigned promoted up to and including the full performance (journey) level or changed to lower grade within the occupation but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions.
    • Employees in an occupation that requires a licensure/certification/ registration only at higher grade levels must meet the licensure/ certification/registration requirement before they can be promoted to those higher grade levels.
    • Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
    • Employees who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
    • Employees initially grandfathered into this occupation who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

• Experience: Candidates must possess one year of experience equivalent to the GS-07 grade level in the Pharmacy Technician field. Qualifying GS-07 grade level experience includes but is not limited to: provide technical customer service to Veterans related to prescription needs. Dispense/delivery of medications to floors/patients in a clinic ambulatory care dispensing window or discharge situations. Filling medications for the pharmacist to review checking for expired medications answering phones with appropriate disposition preparing sterile products (when applicable) and assisting with basic inventory management such as putting up stock and identifying when medications need to be ordered. Obtains proper medication or material in the proper strength and dosage form. Determines proper amount and counts pours or measures the medications. Operates and maintains complicated pharmacy equipment. Maintains verifies stocks and replaces outdates in patient care area automated dispensing machines. Assists with inventory management maintaining stock levels and ordering of medications. Prepares medications that requires special handling and documentation. Assists in training for lower graded technicians and technician students. AND;
• Demonstrated Knowledge Skills and Abilities. In addition to the experience above the candidate must demonstrate the following KSAs:
  • Comprehensive knowledge of concepts principles methodology and policies in a specialized area or section of pharmacy (such as sterile compounding controlled substances automation clinical pharmacy contact center etc.)
  • Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures.
  • Ability to evaluate analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy.