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PGC SPM1

Inteliblue


Job Location:

Harrisburg, PA - USA

Monthly Salary: Not provided by the employer
Posted: 6 June 2026 (30+ days ago)
Application Deadline: 3 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

ITS SPM1 - Immediate placement
This is a very urgent requirement with immediate placement please apply for immediate consideration.

Job Title: SPM1
Location: Harrisburg Pennsylvania
Interview: Phone/In-Person
Duration: Long Term

Job Description:

  • Ensures deliverables meet quality expectations timelines and contract terms
  • Monitors and reports on Service Level Agreement (SLA) performance identifying trends and escalating issues as needed
  • Tracks system uptime downtime incidents failures and root cause analyses
  • Oversees the change request process including scoping prioritization approvals and hours tracking
  • Drives planning and delivery of system enhancements and new functionality

Required Skills:

  1. Experience managing IT vendors and complex systems
  2. Strong understanding of SLAs contract management and IT governance
  3. Familiarity with accessibility compliance standards
  4. PMP Certification
Thanks