Permitting and Scheduling Coordinator
Wheeling, IL - USA
Job Summary
- A positive and collaborative work environment
- Voluntary Life Insurance
- Short and Long Term Disability
- Medical Dental and Vision
- 401K Matching (after 6 months of employment)
- * offered after 60 days of employment
Reports To: Office Manager
Location: Chicagoland / Wheeling Illinois
- Prepare and submit permit applications for generator installation projects
- Communicate with municipalities regarding permit requirements application status corrections and approvals
- Gather required documents such as site plans specifications contractor information and supporting documentation
- Track permit status and follow up regularly to prevent unnecessary project delays
- Coordinate required inspections following installation
- Maintain organized records of permits approvals inspection results and related correspondence
- Learn the permitting requirements of the different municipalities we serve throughout Chicagoland
- Receive completed projects from the sales team and ensure all required information and documentation are available
- Set up customer projects in company systems and maintain accurate project records
- Track each project from sale permitting approval scheduling installation inspection completion
- Identify missing information or potential delays and proactively follow up
- Coordinate with the Office Manager field team electricians plumbers subcontractors and sales team
- Help ensure generators materials permits and subcontractors are ready before installation
- Assist with scheduling generator installations inspections and subcontractor work
- Confirm installation dates and project details with customers
- Coordinate scheduling between customers installation crews electricians plumbers and other subcontractors
- Update schedules when weather permits inspections or other project conditions change
- Help ensure installation teams have the documentation and information they need before arriving at the jobsite
- Provide customers with professional updates regarding permitting scheduling installation and inspections
- Respond to basic customer questions regarding project status and next steps
- Set clear expectations regarding timelines and outstanding requirements
- Escalate technical sales or construction-related questions to the appropriate team member
- Help provide a smooth and professional customer experience from purchase through completed installation
- Maintain accurate customer files and project documentation
- Upload permits photographs inspection records project notes and other documentation into company systems
- Monitor open projects and outstanding action items
- Assist the Office Manager with reporting and project tracking
- Support general office and project administration as needed
- High school diploma or GED required
- Previous administrative office coordination scheduling customer service or project support experience preferred
- Strong organizational skills and attention to detail
- Ability to manage multiple customers and projects simultaneously
- Comfortable following established processes and checklists
- Strong written and verbal communication skills
- Professional and friendly when communicating with customers municipalities contractors and coworkers
- Comfortable using computers email web-based systems Microsoft Office and similar business applications
- Ability to follow up consistently and take ownership of open tasks
- Dependable proactive and comfortable working in a fast-paced small-business environment
- Municipal permitting or building department coordination
- Construction administration
- Electrical plumbing HVAC roofing solar or home-services companies
- Contractor or trade office administration
- Installation scheduling
- Project coordination
- Property management
- Working with municipalities inspectors subcontractors or permit departments
- Learn the rapidly growing backup power industry
- Develop experience in permitting construction coordination and project administration
- Work closely with operations sales and field teams
- Take ownership of an important part of the customer experience
- Grow into broader operations or project coordination responsibilities as the company expands
Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others through the sales installation and maintenance of whole home generators that empower our customers with peace of mind security and freedom.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Generator Supercenter Corporate.
Required Experience:
IC
About Company
A whole house generator automatically delivers electricity during a power outage. Choose the #1 Generac Dealer in North America. Never get left in the dark again...