Performance Marketing Strategy & Operations Lead

ThePerformance Marketing Strategy & Operations Lead will help build and scale a consistent enterprise-wide approach toglobalperformance marketing across General Motors. Reporting to the Director Global Performance Marketing this role willsitwithin the Global Performance Marketing COE and serve as an objective strategic partner to Cadillac GMC Buick Chevrolet and key global markets.

This leader willhelptranslate the enterprisevision into practical standards processes operating rhythms and activation principlesacrosspaid media search CRM audience strategy digital experiences&creative lead generation&progression measurement and optimization.

The successful candidate will bringbroad basedperformance and digital marketingexpertisedeepanalyticalskills andstrongstrategicproblem solvingmindset.They willchallengeassumptionsturnambiguity into claritythroughhypothesis-driven problem solvingreconcilecompeting perspectives andprovidean impartial point of view focused on business outcomes and long-term capability.Comfort with back-of-the-envelope analytics and a willingness to experimentaggressivelywith AI are also important.

Major Duties and Responsibilities:

Performance Marketing Standards and Governance

• Partner with the Director Global PerformanceMarketingto define and implement GMs enterprise performance marketing vision principles standards and operating model.

• Set clear expectations across strategy planning activation optimization experimentation measurement and executive communication.

• Create scalable frameworks playbooks templates definitions and decision tools that improve consistency across brands channels agencies and markets.

• Identifygaps in processes capabilities tools and ways of working and recommend practical enterprise solutions.

Integrated Performance Marketing Strategy

• Help brands and cross-functional partners translate businessobjectivesinto integrated full-funnel performance marketing strategies.

• Connect channel plans and performance indicators to customer behavior brand health commercial outcomes and marketplace conditions.

• Evaluate the full set of business and marketing leversincluding media CRM search audiences creative site experience offers incentives inventory and channel mixrather than defaulting to spend optimization alone.

• Provide an objective enterprise perspective on strategic choices priorities activation plans and optimization opportunities weighing business impact customer value incrementality efficiency scalability feasibility and strategic fit.

• Identifycross-brand patterns risks opportunities and transferable best practices.

Channel Activation and Optimization Excellence

• Partnerwith Media CRM Digital Site Creative Analytics Sales and agency teams to connect strategy with in-market execution.

• Promote disciplinedoptimization thatbalances near-term performance with long-term brand health.

• Help teams distinguish execution issues measurement limitations marketplace conditions and true strategic performance gaps.

Process Operating Rhythm and Standardization

• Design and improve repeatable processes across annual planning campaign development activation optimization performance reviews and post-campaign learning.

• Build consistent operating rhythms for cross-brand reviews opportunity identification escalation decision-making and action tracking.

• Monitoradoptionof enterprise standards identify barriers and help teams improve implementation.

Objective Strategic Counsel and Cross-Functional Influence

• Serve as a trusted impartial advisor grounding recommendations in customer needs business context performance evidence and enterprise strategy.

• Challenge assumptions constructively and surface tradeoffs risks and unintended consequences.

• Build alignment across Marketing Media CRM Digital Site Creative Sales Finance Research Analytics Data Science Technology agencies and global markets.

• Develop concise executive-ready narratives that explain what is happening why it matters and what actions should follow.

Capability Building and Global Scale

• Coach brand teams functional partners and agencies on performance marketing strategy activation optimization and decision-making.

• Partner with Performance Marketing Leads across brands and markets to increase adoption share learning and scale effective approaches.

• Establish a common performance marketing language across GM while enablingappropriate local-marketadaptation.

Qualifications:

Required Qualifications

• Bachelors degree.

• Approximately 810 years of experience in performance marketing digital marketing marketing strategy channel planning activation or related disciplines.

• Strategy experience within an advertising or media agency management consulting firm or similar advisory environment.

• Strong knowledge of paid media search socialprogrammatic CRM audience strategy website and conversion optimization experimentation attribution and performance measurement.

• Demonstratedsuccesscreating standards frameworks processes playbooks or operating models that improve organizational performance.

• Ability to lead complex cross-functional work and influence stakeholders in a highly matrixed organization.

• Strong business acumen with the ability to connect marketing choices to customer behavior demand sales inventory pricing incentives competitive activity and market dynamics.

• Ability to distill complex data and information into clear strategic implications decisions and executive-ready recommendations.

• Strong facilitation communication relationship-building and change-management skills with the objectivity to challenge constructively and build trust across teams.

Preferred Qualifications:

• Experience supporting multiple brands business units regions or markets from a centralized center ofexpertiseor enterprise strategy function.

• Comfort with back-of-the-envelope business analysis across the digital commerce and omnichannel funnel.

• Experience in automotive retail consumer products technology financial services oranothercomplex omnichannel industry.

• Ability to bring structure to ambiguity turning broadobjectivesinto repeatable processes and clear standards.

• Experience working globally and adapting enterprise frameworks to local-market needs.

• Familiarity with marketing technology customer data analytics dashboards measurement frameworks and data visualization.

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position as well as geography of the selected candidate.

• The salary range for this role is ($140100 - $186700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance job level and individual performance.

• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurance paid vacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.

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