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Performance Creative Lead

Neighbor

Job Location:

Lehi, UT - USA

Monthly Salary: Not provided by the employer

Posted: 15 July 2026 (30+ days ago)

Application Deadline: 30 November 2026

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

At Neighbor were building the largest hyperlocal storage and parking marketplace in the world. Weve raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of DoorDash StockX and Uber. Our marketplace operates in all 50 states and were just getting started!

About the Role

Neighbor is looking for a talented high-agency person to own and accelerate our paid creative engine. The mission is to make our ad creatives the best-performing asset in our growth stack.

Paid social lives or dies on ad creative. Youll own the ad creatives end to end: from the first customer insight through concept brief and production to delivery and the performance readout that starts the next cycle.

This is a true ownership role reporting into our Creative Director. Youll sit next to our paid social media buyer and direct the work of our designers and video editors. The role is equal parts creative strategy (personas hooks messaging frameworks testing roadmaps) and production ops (briefs timelines feedback loops shipped assets) with full accountability for performance.

Primary Responsibilities

Mine customer research reviews CX feedback and ad performance data for the insights that become winning concepts.
Build persona-based messaging for both sides of our marketplace (hosts and renters) and write direct-response copy yourself: hooks video scripts captions and headlines.
Create briefs rooted in a hypothesis and a success metric and direct designers editors and UGC creators from kickoff through delivery.
Own the production pipeline end to end: prioritization timelines handoffs QA and enough weekly creative volume to feed the account without starving quality.
Build and run a UGC pipeline: source creators conduct customer interviews and extract the language stories and moments that become winning creative.
Run the creative testing roadmap (every ad in-market is a hypothesis) and publish learning recaps the whole team acts on.
Partner daily with the media buyer on whats winning whats fatiguing and what launches next.
Own performance metrics including hook rate hold rate CTR and the ROAS of new creative
Create a library of learnings: what hooks angles and formats work for each persona - that compounds and gets better over time
Use AI tools across the workflow: research scripting static and video generation and asset organization.

Qualifications

5 years of experience in performance creative creative strategy or growth marketing at a DTC brand marketplace or agency ideally with Meta as a primary channel.
Proof of breakthrough work. You can walk us through specific campaigns or accounts youve grown with the numbers creative and story to back it up.
Strong direct-response copywriting; fluent in paid social and creative analytics.
Track record of running a creative production pipeline (briefs creators editors deadlines) that ships a high volume of deliverables on time.
Comfortable being measured on output performance not effort.
Ability to prioritize ruthlessly and stay organized across multiple concepts at different stages of production.

Nice to haves

Hands-on editing or design skills (CapCut Premiere Figma or similar).
UGC creator sourcing and management experience.
AI-native production workflows and a grounding in consumer psychology or direct-response classics.

Benefits

Stock options
Medical dental and vision insurance
Generous PTO
11 paid company holidays
401(k) plan
Infant care leave
On-site gym/showers open 24/7

How to Apply

Click the Apply for this job link in the posting.

Be sure to add a link to your portfolio in the other website field on the application.

We want to see your actual work especially the stuff that broke through and drove real results.

Pick the pieces youre proudest of and come ready to talk through both sides: what made them land creatively and what they returned in performance.

About Neighbor:

Neighbor is the largest and most comprehensive marketplace for self storage and parking with listings in almost every U.S. city. From storage facilities to neighborhood garages driveways and RV spots Neighbor brings every option together in one simple search. Come help us disrupt the $500 billion storage and parking industry! This is a unique opportunity to join a fast-growing VC-backed tech startup. You will be part of a an extremely talented hardworking and passionate team committed to changing the world one neighbor at a time.

Neighbor is an equal opportunity employer and is committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed connect with us via email atemailprotected. Check out our careers page to get to know us better as you think about your next step at Neighbor!

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

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