Per Diem Practice Assistant II
Everett, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Be the Welcoming Face of Care Per Diem Practice Assistant IIMGH Everett Family Care Clinic
Are you organized friendly and great at keeping things on track Join our team as the welcoming reliable presence who keeps a busy clinical practice running smoothly. Youll support patients and providers through a wide range of administrative and front-desk tasks. This role does not involve direct patient care.
What Youll Do
Greet patients and manage scheduling check-in and check-out
Answer phones help callers with routine questions and book appointments
Handle messages about prior authorizations provider questions
prescription refills and test results
Process billing forms accept co-payments as needed and scan documents into patient medical records (LMR)
Request medical records and lab results and keep patient files and appointment records up to date
Manage mail and faxes print schedules and prepare forms memos and other documents
Serve as a Super User for scheduling registration and billing systems and help train others
Grow With Us
Build your skills with the support of an experienced team. As your expertise grows you may take on more advanced work such as surgical scheduling and schedule changes or blocking.
Specific duties may vary by department.
Qualifications
- Serve as a key point of contact by phonehandling non-routine calls resolving routine issues and taking complete accurate messages
- Write and edit clear professional emails memos and letters
- Keep the office running smoothly with filing copying scanning printing and faxing
- Juggle multiple priorities manage your time and others schedules and follow established protocols and systems
- High School Diploma or equivalent (required; experience cannot substitute)
- 23 years of office experience
- Proficiency with Microsoft Office and a solid understanding of office operations
- Strong written and verbal communication skills
- Excellent organization and time management
- Preferred: Certified Medical Administrative Assistant (CMAA)
- Meaningful work that supports patients providers and colleagues
- A collaborative supportive team that values your contributions
- Opportunities to grow your skills and career within Mass General Brigham
Ready to make an impact Apply today!
Additional Job Details (if applicable)
Looking for meaningful work with a flexible schedule Join our clinical operations team and help create a positive efficient and compassionate experience for every patient who walks through our doors.
- Schedule: Per diem day shifts onsite with the opportunity to work 3040 hours per week when needed
- Pay: Starting at $20.00 per hour with higher rates based on your years of experience
- Location: MGH Everett Family Care Clinic 19 Norwood Street Everett Ma.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.