People Operations Administrator

At Macmillan Learning were committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries envisioning future possibilities and building solutions that make a lasting impact. Whether youre a Pioneer shaping bold new ideas a Builder turning possibilities into reality or a Stabilizer optimizing for success youll play a vital role in advancing our mission. If youre excited by the prospect of testing new technologies implementing transformative strategies and thriving in a fast-paced innovative environment wed love to hear from you!

As a People Operations Administrator at Macmillan Learning you will serve as a foundational support for our employee experience and People team operations. You will manage day-to-day HR administrative tasks coordinate onboarding and offboarding activities maintain accurate employee records and respond to staff inquiries.

Working in close partnership with Talent Acquisition HR Business Partners Benefits Payroll and IT you will help ensure operational consistency and accurate transaction processing across the employee lifecycle. Your focus on detail discretion and process improvement will help deliver a positive reliable experience for all employees.

We know some talented people hesitate to apply when they dont check every box on a list. If this role has you excited and you believe you could do the work well we want to hear from you even if your path here doesnt match every requirement exactly. Were looking for people who care about our mission and bring their own perspective to the table. Different backgrounds skills and ways of working make us better at what we do. If this opportunity speaks to you tell us how your experience and abilities could add value here. We want Macmillan Learning to be a place where everyone can do their best work and where different viewpoints are genuinely welcome so if youre a qualified candidate we hope youll apply. Were looking forward to learning what youd bring to the team.

• Prepare and send approved offer letters and new-hire paperwork track completion and support I-9 and E-Verify processes.
• Coordinate orientation logistics welcome communications equipment setups and system access for new team members.
• Process employee changes in our HRIS including title manager location and status updates as well as timekeeping and PTO corrections.
• Maintain accurate employee records electronic personnel files and organizational information running standard reports as requested.
• Monitor and respond to routine policy and process inquiries in the People Team shared inbox routing complex compensation benefits leave payroll and employee relations matters to appropriate specialists.
• Support offboarding activities and coordinate necessary handoffs to IT Payroll Benefits and Shared Services.
• Support contractor onboarding changes and offboarding activities.
• Complete employment verification requests in a timely manner.
• Assist with recurring People & Culture programs maintain process documentation and support workflow testing and improvement initiatives.

• 1 years of experience in HR administrative support or employee services.
• Strong attention to detail and accuracy when handling high-volume time-sensitive work.
• Excellent written and verbal communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to learn policies systems and procedures quickly.
• Proficiency with Google Workspace and Microsoft Office applications.

• Experience using HRIS platforms such as Rippling UKG Pro or BambooHR.
• Familiarity with I-9 and E-Verify compliance processing.
• Basic knowledge of employment laws.
• Experience supporting a hybrid or dispersed workforce.
• Associates or Bachelors degree or equivalent practical experience.

$19.23 - $26.44 per hour

This role follows a hybrid schedule working out of either our Austin TX or New York NY office.

Requires periods of close concentration. Must be able to multi-task concentrate in an open office work environment. Must be able to work more than 40 hours per week as needed.

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits effective on the employees date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.

• Company bonus plan
• Medical insurance (HSA Qualified EPO and PPO plan options) HSAEmployer Contribution vision insurance and dental insurance
• Contributions to your 401(k) retirement account through Fidelity (US) / Registered Retirement Savings Plan (Canada)
• Paid time off sick time floating holidays and paid holidays (Spring Reset Day Juneteenth Indigenous Peoples Day Election Day and more)
• Employee Assistance Program Education Assistance Program and Commuter Assistance (for those in qualified circumstances)
• 100% employer-paid life and AD&D insurance
• Mental health support through Headspace

Macmillan Learning is a privately-held family-owned company that inspires whats possible for every learner. We envision a world in which every learner succeeds. Through our content tools and services we aim to make that a reality. To learn more please visit join our Macmillan Community stay connected to our Learning Stories blogs or see us on LinkedIn Facebook or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group a global media company headquartered in Stuttgart Germany.

At Macmillan Learning we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities experiences and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion age ethnicity national origin sex sexual orientation gender gender identity or expression disability status physical ability neurodiversity genetic information protected veteran status family and economic status and background geographical status and background or any other characteristic protected by federal state or local law. You can read more about our Diversity Equity & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford Freeman & Worth Publishing Group LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group LLC has developed an affirmative action program in compliance with the NY Department of Educations guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.

Required Experience:

Unclear Seniority