Payment Product Specialist

Payment Operations Specialist Miami FL

Ready for a fresh new career Look no further because one of the worlds most iconic brands can help you get there.

Why Join Us

At Subway better is baked into our DNA.We are a brand that believes in continued improvement in our lives our businesses and our planet. From thehandshakethat started our very first sandwich shop to earning our position as one of the worlds leading restaurant brands weve always embraced change and the path ahead. And today were making better living way easier. Our purpose is about more than the food we serve in our restaurants. Its centered onfueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

The Payment Operations Specialistprocesses reconciles and monitors payment transactionsacross card ACH and gift card payments. This role works with internal teams and outside payment processors to find and fix transaction errors keep payment records accurate and handle the daily work of the Payment Product team for Subway and its franchisees.

Responsibilities include but are not limited to:

• Process and reconcile daily payment transactions across card ACH and gift card channels
• Monitor payment systems and quickly resolve transaction errors
• Help resolve chargebacks and payment disputes
• Support PCI compliancedocumentation and controls for Subway and its franchisees
• Prepare payment reports for management
• Partner with payment processors and vendors to solve processing issues
• Keep payment procedures and documentation up to date

Qualifications (some examples listed below):

• Bachelors degree and 13 years of experience in payment product transaction processing or finance work for payments and/or gift card at a merchant
• Working knowledge of card network rules (Visa Mastercard AMEX) and payment processing platforms
• Experience identifying and resolving transaction errors
• Strong attention to detail and the ability to manage multiple transactions accurately
• Proficient in MS Excel and familiar with payment processing and reconciliation systems
• Willingness to learn adapt and use AI tools to support payment product and reconciliation work

What do we Offer

• Insurance Plans (Medical/Life)
• Pension/401K/RSP (countryspecific)
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Volunteering time
• And Many More

Compensation: The base pay range for this role is $ 52700-$65900 annually

Actual pay is determined based on a number of job-related factors including skills education training credentials qualifications scope and complexity of role responsibilities geographic location performance and working conditions.

Required Experience:

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