Patient Transport Coordinator

Imagine a career at one of the nations most advanced health networks.

Be part of an exceptional health care experience. Join the inspired passionate team at Lehigh Valley Health Network a nationally recognized forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the Best Hospitals by U.S. News & World Report for 23 consecutive years. Were a Magnet(tm) Hospital having been honored five times with the American Nurses Credentialing Centers prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally Lehigh Valley Hospital - Cedar Crest Lehigh Valley Hospital - Muhlenberg Lehigh Valley Hospital- Hazleton and Lehigh Valley Hospital - Pocono each received an A grade on the Hospital Safety Grade from The Leapfrog Group in 2020 the highest grade in patient safety. These recognitions highlight LVHNs commitment to teamwork compassion and technology with an unrelenting focus on delivering the best health care possible every day.

Whether youre considering your next career move or your first you should consider Lehigh Valley Health Network.

Summary
Coordinates and monitors patient transportation services and equipment through the utilization of logistics software. Ensures positive patient customer and staff satisfaction proper priority standards and productivity of personnel. Prepares work schedules proactively and assigns tasks to patient transporters and equipment partners.

Job Duties

• Prepares work schedules proactively and assigns tasks to patient transporters and equipment partners.
• Prepares daily reports for both the transport and bed cleaning management.
• Interacts effectively with peers and customers and assumes responsibility for the professional development of self and others.
• Maintains relationships between agencies/departments for effective transport coordination.
• Assists in the development and implementation of processes and policies and collects and tracks data on volumes.
• Assists in training other staff members performing this role and others involved in the process.
• Develops implements and maintains effective and professional office practices and procedures.
• Uses computer assisted dispatching software computer based radios and other programs to coordinate patient transports.
• Adjusts staffing numbers based on department needs.

Minimum Qualifications

• High School Diploma/GED
• Ability to work and communicate under pressure handling multiple commitments with poise professionalism maturity and confidence providing excellent customer service.
• Ability to interpret data from software reports.
• Knowledge of medical terminology.
• Must be able to hear comprehend and follow directions and must be able to speak read and write English.
• Must be able to accurately record information provided by software and write legibly.
• American Heart Association Basic Life Support - State of Pennsylvania
• DL - Drivers LicensePA - State of Pennsylvania

Preferred Qualifications

• 2 years Customer Service Experience
• 1 year Previous dispatch or transport coordination experience
• DL - Drivers LicensePA - State of Pennsylvania

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed stretcher (requires 29 lbs. push force) lateral transfers up to 50 lbs. of the patients weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity accordance with and where applicable in addition to federal state and local employment regulations Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race color religion sex age national origin sexual orientation gender identity disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include but are not limited to recruitment selection hiring transfers promotions terminations compensation benefits educational programs and/or social activities.

Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Night Shift

Address:

2545 Schoenersville Rd

Primary Location:

Lehigh Valley Hospital- Muhlenberg

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

FT night shift - 12 hourswith a weekend and holiday rotation

Department:

COH - Bed Management