Patient Services Representative

Location: Beverly Hills CA

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $22.00$27.00 / Hour (USD)
• Shift / Schedule: Day shift 8:00 AM 5:00 PM (5x8 Hours)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments give receipts and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies procedures or services to patients
• Sanitize workspace using provided supplies and following department guidelines

*Note: These statements describe the primary duties and responsibilities of the job and are not intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.*

• 1 year of recent experience working in an outpatient clinic or medical office setting

• 2 years recent experience working as a Patient Service Representative

• Experience with medical insurance referral processes and benefit plans
• Ability to read understand and respond to detailed oral and written instructions

• Experience with CS-Link/Epic
• Understanding of medical terminology

• High school diploma (HSD) or GED required
• Flu vaccination required (no exceptions / no declinations)

• Medical Vision and Dental Insurance Plans
• 401k Retirement Fund

This healthcare organization operates on-site medical facilities in California providing outpatient clinical and administrative services to patients across the region. With a staffing model that includes patient-facing administrative professionals such as Patient Services Representatives Surgical Scheduling Coordinators and Authorization Representatives the organization employs skilled healthcare administrative staff who specialize in insurance processing EMR systems and patient relations. The team supports thousands of patient interactions annually relying on professionals experienced in Epic/CS-Link and medical office operations to ensure seamless care coordination.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking financial services technology life sciences biotech utilities and retail sectors throughout the U.S. and Canada.

Job Number: 26-14686