Patient Access Specialist (OBGYN)

Inova Health is looking for a dedicatedPatient Access Specialist to join the OBGYN team at Merrifield. This role will be Full-time Day shifts Monday to Friday.

Inova is consistently ranked a national healthcare leader in safety quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health:offering medical dental and vision coverage and a robust team member wellness program.

• Retirement:Inova matches the first 5% of eligible contributions starting on your first day.

• Tuition and Student Loan Assistance:offeringup to $5250 per year in education assistance and up to $10000 for student loans.

• Mental Health Support:offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.

• Work/Life Balance:offeringpaid time off paid parental leave.

Patient Access Specialist Job Responsibilities:

• Patient Intake Registration & Documentation:Manages complex cases resolves errors confirms authorizations validates and indexes documents.

• Administrative & Technology Operations:Prepares schedules tracks records and navigates multiple systems efficiently.

• Case Management Tasks:Coordinates documentation and follows up on case-related tasks.

• Financial Counseling:Assesses coverage and initiates financial assistance.

• Insurance & Contract Coordination:Applies payer-specific rules resolves issues and identifies contract limitations.

• Inquiries & Patient Concerns:Resolves moderate concerns and tracks follow-ups with patients.

• Kiosk:Educates patients and reports usage trends on kiosks.

• Patient Communication & Advocacy:Coordinates with departments tailors messaging and supports patients.

• Referrals:Validates insurance and tracks referral status.

• Scheduling:Schedules specialty visits and coordinates preparation.

• Transport:Coordinates special needs transport.

• Health Information Management (HIM) Coordination:Resolves minor chart issues and assists with release of information (ROI).

• Utilization Review Coordination:Provides documentation to utilization review (UR) teams.

• Ensures compliance with HIPAA OSHA and other applicable federal and state regulations.

Minimum Requirements:

• Education:High School diploma or equivalent
• Experience: 1 year of patient access experience