Patient Access Manager

At R1 were transforming the patient experience and helping healthcare organizations operate more efficiently through advanced technology analytics and automation.

As a Patient Access Manager youll lead a high-impact team responsible for one of the most critical parts of the patient journeyregistration and access. This is a key leadership role where youll influence operations drive process improvements and ensure an exceptional patient experience from the very first interaction.

This role blends team leadership operational oversight and strategy to improve both patient experience and revenue cycle performance.

• Lead and develop a team of:
  • Patient Access Supervisors
  • Administrative Coordinators
  • Patient Access Associates
• Provide coaching performance feedback and development support
• Foster a culture of accountability service and continuous improvement

• Oversee daily Patient Access operations across registration and admissions
• Ensure efficient patient flow accurate data collection and proper bed utilization
• Evaluate workflows and identify opportunities to improve performance

• Ensure adherence to federal state and hospital regulations
• Oversee billing audit processes and accuracy of patient data
• Maintain compliance with organizational and regulatory standards

• Partner with senior leadership and cross-functional teams
• Drive process improvements across the health system
• Implement best practices to enhance service quality and operational efficiency

• Manage and monitor departmental budgets
• Support HR-related activities including staffing and performance management
• Represent Patient Access in leadership meetings and cross-functional initiatives

• High School Diploma
• Experience working with patients in a hospital or healthcare setting
• Strong leadership skills with the ability to motivate and guide teams

• 3 years of leadership experience in healthcare
• Strong understanding of Patient Access / Revenue Cycle operations
• Experience leading process improvement initiatives

• Lead a multi-level team with real operational impact
• Be a key driver of both patient experience and financial performance
• Partner directly with hospital leadership and system-wide teams
• Join a company at the forefront of healthcare transformation

At R1 we combine the expertise of a global workforce with advanced technologyincluding AI analytics and automationto make healthcare work better for all.

Youll be part of a team that values:

• Innovation
• Collaboration
• Continuous improvement
• Real impact on patients and health systems