Parts Counter Associate

Parts Counter Associate

Riverton Acura is looking for a Parts Counter Associate to join our fixed operations team. This role is all about people: greeting guests with a smile helping them find exactly what they need and making every interaction at the counter reflect the premium experience Acura owners expect. Youll also support our wholesale accounts so a customer-first mindset that carries over to business partners is key. This is a great opportunity for someone who thrives in a fast-paced team-oriented environment.

• Greet and assist walk-in retail guests and internal technicians at the parts counter providing friendly knowledgeable and efficient service
• Look up parts by VIN and part number and source parts through Acura/American Honda parts systems and outside vendors when needed
• Bring that same customer-first approach to our wholesale accounts by processing orders quoting pricing and ensuring accurate on-time fulfillment
• Build and maintain strong relationships with retail and wholesale customers to earn repeat business
• Pull stage and prepare orders for delivery or pickup
• Maintain accurate inventory records including receiving stocking and cycle counts
• Collaborate closely with the service department technicians and fellow parts team members to keep operations running smoothly
• Follow up on back orders special orders and returns

What Were Looking For

• Excellent customer service skills: friendly responsive and detail-oriented
• A strong positive team player who communicates well and pitches in wherever needed
• Open to candidates at any experience level; prior dealership parts counter or wholesale experience is a plus
• Experience with Acura/Honda parts systems or Dealertrack is a plus
• Comfortable using computer systems for parts lookup ordering and inventory
• Ability to multitask in a fast-paced counter environment
• Reliable punctual and able to work a full-time schedule including rotating Saturdays
• Valid drivers license with a clean driving record

Schedule

Full-time position with rotating Saturday shifts.

A career not a job. We invest in our people with paid Acura factory training and real opportunities to grow whether thats advancing within the parts department or moving into our technician apprentice program.

Treated like a person not a number. Were a locally owned family-oriented dealership. Youll know your managers and theyll know you.

Benefits that take care of you and your family:

• Medical dental and vision insurance
• Supplemental insurance
• 401(k)
• Paid time off
• Paid holidays including Christmas Eve
• Employee discounts on vehicles parts and labor