Partner Engineer, Implementations

About Us:

At Parafin were on a mission to grow small businesses.

Small businesses are the backbone of our economy but traditional banks often dont have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already sell on.

We partner with companies like DoorDash Amazon Worldpay and Mindbody to offer fast and flexible funding spend management and savings tools to their small business users via a simple integration. Parafin takes on all the complexity of capital markets underwriting servicing compliance and customer service for our partners.

Were a tight-knit team of innovators hailing from Stripe Square Plaid Coinbase Robinhood CERN and more all united by a passion for building tools that help small businesses succeed. Parafin is backed by prominent venture capitalists including GIC Notable Capital Redpoint Ventures Ribbit Capital and Thrive Capital. Parafin is a Series C company and we have raised more than $194M in equity and $340M in debt facilities.

Join us in creating a future where every small business has the financial tools they need.

About the Position

We are expanding our Partner Engineering team and seeking a Partner Engineer who will serve as a technical counterpart on the post-sales side from owning integration execution post-launch growth and scaling the launches of new product and features operationally. This is a customer-facing role - youll blend hands-on implementation debugging and scale engineering to act as the technical glue between our most strategic partners and internal teams. This role reports to the Partner Engineering Manager.

You will leverage your technical expertise to help solve the most difficult partner and product problems and influence Parafins product direction. You will play a pivotal role in building out a scalable and best-in-class technical GTM post-sales function.

Join us and drive Parafins growth!

What Youll Be Doing:

• Scale technical onboarding with a focus on reducing the time to integrate with Parafin products. This can include owning and building internal or partner-facing tools to streamline onboarding.

• Drive the technical implementation of new product/features launches from initial planning through partner coordination issue resolution comprehensive testing and final go-live.

• Act as the central point of contact for identifying and debugging critical technical issues during the implementation phase coordinating prompt resolutions between internal teams and platform partners. Where necessary provide tailored solutions to meet partners integration needs.

• Document integration details and processes (internally and for partners) ensuring knowledge transfer and ease of support as our partner portfolio scales.

• Be the voice for our partners internally - Capture integration learnings and feedback to influence product roadmap APIs and platform improvements.

• Drive tooling & automation to scale repeatable integration launch patterns.

• Work with Product & Platform teams to evolve partner facing assets( demo apps starter kits tutorials etc.) based on real-world partner needs.

• Uphold technical documentation standards across company and be the flag bearer for managing our public facing docs

What Were Searching For:

• Must have 3 years of experience in client-facing technical roles preferably in post-sales engineering software integration technical partner support customer success engineer or technical GTM engineer.

• Strong engineering background with fluency in at least 2 programming languages a plus (e.g. Java Python JavaScript etc.)

• Excellent communication skills with the ability to effectively explain complex technical concepts to both technical and non-technical stakeholders including executives.

• Proficiency with integration technologies such as REST APIs webhooks SDKs data pipelines and embeddable UI components.

• Strong problem-solving skills with a partner-focused approach. You have a demonstrated background of relentlessly raising the bar for great partner experience.

• Great intuition for navigating standard/generalizable vs. custom partner solutions and guiding partners toward the optimal approach that considers both partner needs and engineering resourcing.

• Comfortable exploring and navigating Parafins codebase particularly with proficiency in React Scala and Python.

• Proven experience in creating working demos and production applications showcasing your ability to apply technical skills to practical use cases.

• Ability to thrive in a highly ambiguous and fast-paced environment adapting quickly to evolving requirements and priorities.

• Demonstrated passion for helping small businesses grow and succeed showing genuine dedication to the success of our partners.

• Proficiency in crafting clear technical documentation for effective knowledge sharing troubleshooting and best practice distribution to internal teams and external partners.

Preferred Qualifications:

• Knowledge of our industrys best practices for integration and technical scoping.

• Familiarity with SQL preferred

• Experience working in Fintech is a plus

What We Offer

• Salary Range: $190 - $240k

• Equity grant

• Medical dental & vision insurance

• Unlimited PTO

• Commuter benefits

• Free lunches

• Paid parental leave

• 401(k)

• Employee assistance program

If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please contact us.

Required Experience:

IC