Part Time House Manager

The Harker School is seeking a part-time House Manager to support performing arts events and campus productions throughout the school year. Hours are based on the performing arts production and event schedule and will primarily include evenings and weekends.

The House Manager oversees front-of-house operations audience safety and lobby logistics for performances and events. This role is responsible for creating a welcoming accessible and safe environment for patrons while coordinating and mentoring student volunteers serving as ushers and other front-of-house support.

• Oversees front-of-house operations for performing arts events and campus productions

• Supervises and provides direction to student volunteers serving as ushers ticket scanners and program distributors

• Coordinates lobby setup and ensures public areas are clean organized and ready to welcome patrons

• Greets and assists patrons responds to questions and professionally resolves seating or ticketing concerns

• Uses On The Stage Harkers ticketing system to support ticket scanning and troubleshoot ticketing issues as needed

• Maintains headset communication with the stage manager to coordinate lobby countdowns clear the house and execute late-seating cues

• Serves as the primary front-of-house point of contact for emergency procedures and audience safety

• Ensures exits aisles and pathways remain clear and assists patrons with accessibility or mobility needs

• Conducts pre- and post-show inspections of the venue and front-of-house areas

• Completes front-of-house reports documenting attendance incidents or concerns and student usher attendance

• Provides excellent customer service and creates a positive and welcoming experience for students families guests and members of the Harker community

• Excellent leadership communication and interpersonal skills

• Ability to effectively supervise motivate and mentor student volunteers

• Strong customer service skills and a professional welcoming demeanor

• Dependable and punctual with the ability to arrive prepared for scheduled events

• Strong organizational skills and attention to detail

• Ability to remain calm and professional while resolving patron seating or ticketing concerns

• Ability to communicate effectively with production staff during live performances

• Comfortable learning and using the On The Stage ticketing system

• Ability to respond appropriately and calmly in emergency situations

This is a part-time position with hours based on Harkers performing arts and event schedule. Evening and weekend availability is required. The anticipated schedule for the school year includes:

September

• Friday 9/25 Harker Concert Series 5:309:30 PM

October

• Saturday 10/3 Harker Day Shows 11:00 AM3:00 PM

• Thursday 10/22 US Fall Play Performance 6:0010:00 PM

• Friday 10/23 US Fall Play Performance 6:0010:00 PM

• Saturday 10/24 US Fall Play Performance 6:0010:00 PM

November

• Wednesday 11/18 US Fall Choral Concert 5:308:30 PM

• Friday 11/20 Harker Concert Series 5:309:30 PM

December

• Wednesday 12/2 MS Instrumental Concert 5:309:30 PM

• Friday 12/4 US Instrumental Concert 5:3010:00 PM

January

• Friday 1/8 SDS 6:0010:00 PM

• Saturday 1/9 SDS 6:0010:00 PM

• Friday 1/22 MLK Celebration 5:009:00 PM

• Friday 1/29 US Dance Production 6:0010:00 PM

• Saturday 1/30 US Dance Production 1:004:00 PM

• Saturday 1/30 US Dance Production 6:0010:00 PM

February

• Friday 2/19 Harker Concert Series 5:309:30 PM

• Wednesday 2/24 United Voices 6:0010:00 PM

March

• Thursday 3/18 US Spring Musical 6:0010:00 PM

• Friday 3/19 US Spring Musical 6:0010:00 PM

• Saturday 3/20 US Spring Musical 1:004:00 PM

• Saturday 3/20 US Spring Musical 6:0010:00 PM

• Friday 3/26 Just Dance 6:009:00 PM

April

• Friday 4/9 An Evening of Jazz 5:309:30 PM

• Friday 4/30 US In Concert (Spring Choral) 5:308:30 PM

May

• Saturday 5/15 Senior Showcase 6:0010:00 PM

Dates and times are anticipated and may change based on Harkers production and event schedule.

Our mission is to educate students for success at college and beyond and to foster kindness respect and integrity within a safe and nurturing environment. We achieve academic excellence through the development of intellectual curiosity personal accountability and a love of learning. Our comprehensive program and exceptional faculty and staff help students discover develop and enjoy their unique talents. We honor individuality embrace diversity and promote leadership and service preparing students to take their place as global citizens.

Compensation:

Pay for this position is determined according to The Harker Schools establishedpay scaleand is based on relevant education and experience as evaluated by the Human Resources Department. The posted pay range reflects the full pay scale for this position. While the maximum rate is included for transparency most new hires can expect to fall within the lower to middle portion of the pay scale based on their qualifications and experience.