Part Time Customer Support Coordinator
New York City, NY - USA
Job Summary
- Process student registrations class rosters and instructor changes.
- Handle ticket exchanges and related patron requests.
- Greet students patrons and visiting/outside performers; determine the purpose of each visit and direct them to the appropriate location.
- Respond to and route incoming emails for the Training Center and Theater.
- Schedule classroom and meeting space reservations.
- Communicate with students regarding schedule changes teacher changes etc.
- Ensure students and teachers have the documents and information needed before the first day of class including building instructions and attendance sheets.
- Support light outreach on current initiativesclass promotions shows and partner eventsas needed.
- Help keep classrooms the lobby restrooms and shared spaces clean and ready for use through routine checks light sweeping wiping down surfaces and removing trash as needed.
- Monitor and restock restroom cleaning and front-desk supplies; notify the supervisor when supplies need to be ordered.
- Set up and reset classrooms and common areas including arranging chairs and returning supplies to their designated locations.
- Promptly report facility maintenance needs damaged equipment and safety concerns; assist with minor upkeep within provided training and coordinate access for maintenance staff or vendors as directed.
- Perform general front-desk and administrative support including greeting visitors basic filing and light errands as time allows.
- Perform other duties as directed by supervisor.
Additional Information :
To Apply
Please submit:
Resume
Available start date
- UCB is an equal opportunity employer.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Part-time
About Company
The Upright Citizens Brigade is home for all things comedy. Whether you’re interested in writing, performing, becoming a stronger public speaker, or just love seeing comedy, UCB has you covered! Our highly trained faculty represents the best writers and performers working in comedy to ... View more