Overnight Client Safety Navigator (On-Call)

HealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Healths Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals comprising 33 beds each for judicially involved men men and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles the program serves residents of all Los Angeles Overnight Client Safety Navigator (CSN) fosters a safe respectful and welcoming environment. CSN works with program leadership Sherriffs or local law enforcement and other teams to respond to emergency and crisis situations including client drug use overdose programmatic interruptions and other RESPONSIBILITIESSafety and SecurityEnsure and maintain a safe and orderly environment for clients staff and visitors in compliance with agency and industry security cameras attend building security meetings and work collaboratively with service providers and administrative areas of crowds debris and out-of-place items to maintain and deflect traffic de-escalate tense situations and maintain a positive respectful demeanor even during high-pressure collaboratively with other service providers and administrative staff to maintain an orderly appropriate boundaries and adhere to the organizations code of regular rounds to monitor entrances exits offices common areas and building with local law enforcement and file incident reports as alert and stay awake during the entire overnight and Visitor ManagementMaintain client and visitor and assist clients returning from appointments ensure sign-in and check belongings for visitors check credentials ensure sign-in and escort them to the supervisor on and direct calls or resources and information to clients and guests as Intervention and Medical AssistanceCarry Narcan recognize signs of overdose and administer Narcan as necessary to reverse drug -escalate emotionally charged situations and maintain non-confrontational behavior during observation and and Other DutiesComplete all necessary documentation in accordance with HIPAA 42 CFR Part 2 and other funding requirements to satisfy internal and external evaluating and participate in in and complete all assigned training in a timely and respond to messages and emails when Certification or LicensureHigh school diploma or equivalent required. Associates degree or higher First Aid and CPR certification or ability to obtain within 30 days of years of job-related experience working with the criminal justice population or with the community behavioral health system REQUIREMENTSIn an 8-hr workday employee is required to perform work:Sitting3HrsStanding2HrsWalking3HrsDrivingNeverIn an average month employee must travel out of town: Often (>2x) Sometimes (<2x) NeverIn an 8-hr workday employee must:Not at allOccasionally(1/4-2½ hrs.)Frequently(2½-5½ hrs.)Continuously(5½-8 hrs.)Bend/stoopClimbReach above shoulder levelKneelBalancePush/pullSquatCrawlCrouchLift*Carry*** Usual number Maximum number520lbslbs** Usual number Maximum number520lbslbsJob requires:Working at heights Yes NoExplainOperating heavy machinery Yes NoTypeOperating desk machines Yes NoTypeComputer fax printer phonePrecise manual dexterity Yes NoExplainDocumentation data entryExposure to extreme heat cold humidity Yes NoExplainExposure to dust fumes gases chemicals Yes NoExplainCleaning supplies