Order Management Specialist

PRIMARY JOB DUTIES:Order EntryOrder tracking/shipmentstatus updatesAnswering phonesPart number entryas neededCustomer/contact entryFraud DetectionESSENTIAL KSAs (Knowledge Skills Abilities):Ability and comfortworking with computerapplications- the majorityof time isspent working inNetSuiteDisplay a highlevel of punctualityand dependabilityExcellent attention todetailFast and accuratetyping skillsPersonable and team-player attitudeCapability to workin a fast-paced environmentAbility to communicatein a clearand helpful mannerwhen corresponding withcustomersAptitude for multi-tasking task-switching and strong organizationalskillsSkilled time managerwith a strongdrive toward productivityPREFERRED SKILLS:Familiarity with NetSuiteor similar businessmanagement softwareExperience using amulti-line telephonesystemExperience with sharing a workload while working as part of a team 4. Experience working in an open office environmentExperience working in an open office environmentLOCATION:This position is located in South Burlington Vermont with the option to work from home 40% of thetime following the completion of training.