Order Execution Specialist

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Your role and responsibilities
The Backend Order Execution Specialist- Medium Voltage drives Service is responsible for managing the execution of customer and intercompany service orders for Medium Voltage Drives products and services. The role serves as the primary coordinator between customers supply chain production engineering warehouse operations and project teams to ensure accurate order processing and on-time delivery.

The work model for the role is: hybridin New Berlin WI.

This role is contributing to the Motion Service Division.

You will be mainly accountable for:

Manage End-to-End Order Execution

• Process and maintain sales orders while ensuring accurate and timely fulfillment of customer requirements.

Serve as Primary Customer and Sales Unit Contact

• Coordinate with customers and ABB Front-End Units regarding order status delivery commitments lead times and issue resolution.

Coordinate Cross-Functional Operations

• Work closely with Production Supply Chain Logistics Engineering and Project Management teams to ensure successful execution and delivery of orders.

Manage Customer Cases and Escalations

• Own Salesforce case management resolve customer inquiries and drive timely resolution of delivery material and execution issues.

Support Operational Excellence

• Maintain data accuracy and support process improvements including opportunities to assume ownership of SAP master data BOL master data and other backend operational processes.

Qualifications for the Role

• Experience in order management customer operations supply chain logistics project coordination or a related operational role

• Experience processing and managing customer orders within an ERP system such as SAP

• Experience coordinating activities across multiple functions including customers sales supply chain production logistics and project teams

• Strong problem-solving and organizational skills with the ability to manage multiple priorities simultaneously

• Effective written and verbal communication skills

• Proficiency with Microsoft Office applications including Excel Outlook and Teams

• Ability to analyze order shipment and customer data to support operational decision-making

• Experience managing customer requests escalations or case management activities

Preferred Qualifications

• Bachelors degree in Business Supply Chain Management Operations Management Engineering or a related field

• Experience with SAP Sales & Distribution (SD) Materials Management (MM) or related SAP modules

• Experience using Salesforce or a similar customer relationship management (CRM) system

• Experience supporting industrial equipment electrical products automation systems or power equipment

• Knowledge of order fulfillment inventory management transportation and logistics processes

• Experience maintaining SAP master data product master data or bill of material (BOM/BOL) data

• Experience working with global manufacturing supply chain or service organizations

• Familiarity with KPI reporting and operational performance metrics

• Experience participating in continuous improvement or process standardization initiatives

More about us

We are global market leader in mission-critical high-power high-performance motors drives generators power conversion and packaged solutions. Every day we make a difference for our customers by making their operations profitable safe and reliable.

Whats in it for you

We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicants

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D 100% employee paid up to maximums

• Short Term Disability up to 26 weeks Company paid

• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.

• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance

• Paid Parental Leave

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.