Order Entry & Scheduling Coordinator
Job Location:
Pineville, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Building Center Inc.
Title:Order Entry & Scheduling Coordinator
Reports to:Centralized Services Supervisor
FLSA Status:Hourly Non-Exempt
Department: Office
Division: Pineville Gastonia Mebane NC
Summary:
The Order Entry & Scheduling Coordinator keeps truss orders accurate organized and on schedule. This role converts approved quotes to orders maintains delivery dates and order records and communicates updates across Operations location teams customers and Centralized Services. The ideal candidate is detail-oriented responsive and comfortable managing time-sensitive requests in a fast-paced environment.
Job Duties:
Order Entry & Maintenance
- Monitor internal communications for sold jobs that are ready to be converted from quotes to orders.
- Convert approved quotes to orders in the applicable system verifying information for accuracy and completeness.
- Monitor requests for new delivery dates and update active orders promptly and accurately.
- Process delivery-date change requests and communicate updates to the appropriate stakeholders.
Scheduling Coordination
- Maintain current actionable job and delivery schedule information in MiTek.
- Coordinate with location and Operations personnel when a job is not delivered as scheduled following the centralized delivery scheduling process.
- Communicate schedule changes delivery exceptions and documentation gaps promptly to the appropriate stakeholders.
- Follow up on open items so jobs progress from scheduling through delivery without avoidable delays
Service Documentation and Process Compliance
- Maintain accurate electronic records that support customer service issue resolution and operational reporting.
- Respond professionally to questions from location teams and escalate unresolved issues to the appropriate manager or process owner.
- Follow established SOPs and internal controls for order creation scheduling and documentation.
- Identify practical process improvements that strengthen accuracy visibility consistency and turnaround time
Qualifications & Requirements:
- High school diploma or equivalent.
- Experience in order entry scheduling administrative coordination customer service or a related operations role.
- Strong data-entry accuracy organizational skills and attention to detail.
- Ability to manage multiple priorities follow documented processes and meet time-sensitive deadlines.
- Clear written and verbal communication skills and the judgment to escalate discrepancies appropriately.
- Working knowledge of Microsoft Office and the ability to learn new business systems.
- Experience with BisTrack MiTek ERP or order-management software or delivery scheduling systems.
- Experience in building materials manufacturing construction supply truss operations logistics or a multi-location environment.
- Familiarity with quotes sales orders delivery documentation and order-processing workflows.
Work Environment
The employee is regularly required to communicate verbally and hear clearly. Frequent physical activities include standing walking sitting and using hands and arms to perform job-related tasks. The employee may occasionally be required to climb balance stoop kneel crouch or crawl and must occasionally lift and/or move up to 80 pounds. The employee may be exposed to outdoor weather conditions and moving mechanical equipment on an occasional basis. The noise level in the work environment is typically loud.
Benefits
- 401(k)
- 401(k) Match & Profit Share
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Benefits
- Company-paid & Voluntary Life Insurance
- Health Savings & Flexible Spending Accounts
- Paid Time Off
- Referral Program
About The Organization
Founded in Charlotte in 1977 The Building Center Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later we remain family-owned and family-driven guided by the same commitment we started with: to be our customers most valued building partner.
With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas we deliver consistent reliable service to builders across the region. Our divisions include:
- South Carolina:Easley Columbia Holly Hill Georgetown Newberry
- North Carolina:Rock Hill Boone Monroe Ocean Isle Beach Pineville Gastonia Greensboro and Mebane
Our regional strength allows us to purchase and sell branded and commodity products at competitive prices while tailoring our inventories to match local building practices architectural trends and the unique needs of each market. Beyond supplying materials we provide a full range of manufacturing supportincluding truss plants in North and Central North Carolina millwork and door shops in the Triad and Charlotte metros and custom fabrication in Pineville where we also craft specialty products like reclaimed lumber flooring cabinetry mantles and siding.
What makes The Building Center truly different is our culture and our people. We believe construction is at its heart a people businessbuilt on relationships trust and hard work. Our values of service integrity and dependability guide us in every interaction whether were serving customers supporting our communities or developing our employees.
When you join The Building Center you become part of a company with deep roots a bold vision and a culture where you can grow contribute and make a real impact. Together were not just delivering materialswere helping to build communities futures and lasting success.
Equal Employment Opportunity & Reasonable Accommodation
The Building Center Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender gender identity national origin protected veteran status or disability in accordance with federal state and local laws.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position please contact us at or .
Required Experience:
IC
About Company
Residential and Commercial building supply serving North and South Carolina. Turnkey solutions, windows, doors, framing, joists, tools, and more.
