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Opportunity Youth Train and Earn Case Manager
Job Location:
Job Location:
Elmhurst, NY - USA
Yearly Salary:
USD 55000 - 55000
Yearly Salary:
Posted:
7 September 2026 (4 days ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
STATEMENT OF THE AGENCY/DEPARTMENT:
Commonpoint is a non-profit multi service agency with flagship sites in Little Neck Bayside Forest Hills East Elmhurst and Jamaica with 90 additional sites throughout the community that provides a diverse array of programs and services to over 70000 mission is to sustain and enhance the quality of family and individual life for all members of our community regardless of religion ethnic or cultural background national origin gender identity or expression sexual preference age or disability within a pervasive and inclusive environment that facilitates individual growth meets individual needs and builds community. We accomplish this mission through a broad range of social educational and recreational services that reach community members of all ages and backgrounds.
The Opportunity Youth Programs at Commonpoint provide services to out of school and out of work youth ages 17-24. Opportunity Youth Programs include GED classes Vocational Training Classes Internship and Employment Assistance. We serve youth who have dropped out of high school are pregnant or parenting receiving foster care services are engaged with the juvenile justice system experiencing homelessness had an IEP in high school reside in high poverty areas or who are unemployed.
Position Summary: This is a fast paced position that requires strong analytical and customer service skills and excellent problem-solving ability. Candidates should be outgoing self motivated and able to work addition the Case Manager must be highly organized and able to manage multiple priorities simultaneously. The Case Manager is expected to demonstrate direct knowledge of the agencys mission offerings and student base and to innovate and advocate for organizational change.
Key Responsibilities:
Case Management and Participant Support:
- Manage a caseload of 2530 active participants while maintaining a follow-up caseload of program graduates to monitor retention employment education and credential attainment outcomes.
- Maintain effective communication and rapport with participants staff and support systems.
- Facilitate wraparound services to address participants educational vocational and personal needs.
Intake Assessment and Eligibility Determination:
- Conduct intake assessments and collect required eligibility documentation.
- Complete all enrollment and program completion paperwork in accordance with program requirements.
Mental Health Counseling and Crisis Intervention:
- Provide individual and group mental health support services.
- Deliver crisis intervention conduct home visits and provide appropriate referrals when necessary.
Individual Service Strategy Development and Goal Planning:
- Develop and implement Individual Service Strategies (ISS) tailored to participant goals and needs.
- Monitor participant progress toward employment training and educational objectives.
Employment Readiness and Program Monitoring:
- Track participant attendance work readiness employment upgrades training participation advanced training and conduct worksite visits.
- Support participants in achieving program milestones and successful outcomes.
Care Coordination and Community Resource Navigation:
- Coordinate supportive services and referrals to community-based organizations to address barriers to participation and success.
- Conduct care coordination with external treatment providers and service agencies to promote participant well-being and progress.
Documentation Data Management and Compliance:
- Maintain detailed case notes and ensure accurate and timely data entry.
- Ensure compliance with program funder and agency requirements.
- Complete all required participant documentation and reporting activities.
Stakeholder Collaboration and Program Adaptability:
- Collaborate with internal staff external providers and support systems to enhance service delivery.
- Adapt responsibilities and service delivery to meet evolving programmatic funder and agency needs.
Qualifications:
Required:
- Bachelors degree (BA) preferred in Human Services Psychology or related field required.
- 3 years of case management experience with opportunity youth.
- Demonstrated ability in youth development and Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
- Experience with participant navigator services including but not limited to public assistance healthcare financial legal and social support.
- Experienced working with MS Office primarily Excel Word and PP knowledgeable in Google applications primarily in Sheets Docs and Slides. Proficient in Computer navigation as well as PDF.
- Assist with the collection completion and maintenance of work readiness documentation to ensure compliance with program requirements and support participant progress tracking.
Preferred:
- Experience working with opportunity youth justice-involved youth foster care youth or disconnected young adults ages 1724.
- Knowledge of workforce development career pathways and youth programming.
- Familiarity with trauma-informed care motivational interviewing and positive youth development principles.
- Ability to work collaboratively with multidisciplinary teams and external partners.
- Strong organizational documentation and communication skills.
- Bilingual preferred.
Location: Must travel to various locations
Schedule: Mon-Fri. Regular Shifts 8am-4pm or 9am-5pm and with flexibility for occasional weekends/evenings (in-person assignment)
Salary: $55000
HOW TO APPLY:
Interested candidates are invited to submit their resume and cover letter to and . Due to the high volume of applicants only qualified candidates will be contacted.
Commonpoint reserves the right to revise or change job duties as need arises.
Required Experience:
Manager
